Receptionist

About the Role:

The Receptionist at Captains Choice North Shore (CCNS) plays a crucial role in creating a welcoming environment for clients and visitors. This position is responsible for managing the front desk operations, ensuring that all incoming calls are handled efficiently and professionally. The Receptionist will be the first point of contact for clients, making it essential to provide exceptional customer service and support. Additionally, this role involves performing various administrative tasks that contribute to the smooth functioning of the office. Ultimately, the Receptionist helps to maintain a positive image of the organization while facilitating effective communication within the team and with clients.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience as a receptionist or in a similar administrative role.
• Strong verbal and written communication skills.

Preferred Qualifications:

• Experience in a customer service-oriented environment.
• Familiarity with office management software and procedures.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities:

• Answer and direct multi-line phone calls in a courteous and efficient manner.
• Greet clients and visitors, ensuring they feel welcomed and attended to.
• Perform general administrative duties, including filing, data entry, and managing office supplies.
• Operate office equipment such as copy machines and fax machines as needed.
• Maintain a clean and organized reception area to promote a professional atmosphere.

Skills:

The required skills for this position, such as multi-line phone management and phone etiquette, are essential for ensuring that all client interactions are handled smoothly and professionally. Daily tasks will involve greeting clients and managing their inquiries, which requires strong interpersonal skills and a friendly demeanor. General administrative skills will be utilized to support the office's operational needs, including filing and data entry. Proficiency with office equipment, like copy machines, will be necessary for completing various tasks efficiently. Overall, the combination of these skills will enable the Receptionist to contribute significantly to the positive experience of clients and the overall productivity of the office.

DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE JOB DESCRIPTION:

OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.