What are the responsibilities and job description for the Dental Customer Service Phones Rep position at OneWorld Community Health Centers?
The Customer Service Representative is responsible for providing prompt and professional customer service to patients by answering the telephone, gathering information and correctly routing calls. This employee must accurately schedule appointments and enter insurance information into the database.
They must also collaborate with colleagues to ensure quality service and accurate patient processing.
They must also collaborate with colleagues to ensure quality service and accurate patient processing.