What are the responsibilities and job description for the General Manager position at Online Image?
About Online Image:
After 16 years in business, the Online Image team is unmatched in the ability to drive exceptional growth for franchise businesses through organic search. We specialize in transforming businesses by delivering ROI-focused digital marketing. Our flagship service, Customer Search Optimization (CSO), and our innovative in-house technology enable us to achieve unmatched page-one search engine results with conversion rates more than 5x higher than similar agencies.
Position Overview:Online Image is seeking an experienced General Manager to join our growing team. As a key leadership role, the General Manager will be responsible for overseeing day-to-day operations, team training, and ensuring that KPIs are met while focusing on long-term client retention. The ideal candidate will have a proven background in digital marketing with expertise in SEO, PPC, B2B communications, and leadership.
Responsibilities:
- Oversee day-to-day operations and lead diverse teams
- Develop, document and implement internal SOP’s
- Provide leadership, mentorship, and training to improve team performance
- Cultivate a positive, collaborative, and growth-oriented team culture
- Develop and execute strategies to meet client objectives and agency goals
- Develop a retention process to ensure long-term client and employee satisfaction
- Work closely with the marketing team to integrate PPC efforts with other digital marketing strategies
- Continuously assess performance metrics and identify areas for improvement for teams and clients
- Provide regular reports on business performance, including financials, KPIs, and client outcomes
- Ensure team metrics align with company goals and report progress regularly
Qualifications:
- 5 years in a managerial or leadership role, overseeing teams and operations
- Bachelors Degree in marketing or business is highly preferred
- Familiarity with SEO, digital marketing, and social media strategies is a plus
- Excellent communication and interpersonal skills, with the ability to interact with clients and team members at all levels
- Strong organizational skills with the ability to manage multiple priorities Strong leadership skills with the ability to inspire and guide a team
What We Offer:
- 100% paid Health, Dental, Vision, Life, AD&D, Short Term Disability, Long Term Disability, etc
- If you have a family, all benefits are paid for at 75% for you and your entire family
- PTO and 10 paid holidays per calendar year
- 4 hours of weekly self-development time
- A cohesive team focused work environment
- And so much more!
Apply now to get in touch with a member of our hiring team. We look forward to meeting you!
Salary : $90 - $110
