What are the responsibilities and job description for the Customer Service Representative position at Online Labels Group?
Click here to learn more about LabelValue, a subsidary of Online Labels Group!
Overview
LabelValue is seeking a full time Customer Service Representative to join our growing team. LabelValue.com is a label manufacturer in Tampa, FL with a wide array of labeling solutions. Our product lines include all varieties of labels, custom printed labels, shrink sleeves, and labeling tools. The Customer Service Representative will report directly to our Customer Experience Manager and work as an important team member in a fast-paced environment, to support both our outbound and inbound sales.
Pay: Starting at $17.00/hour.
Training Schedule: Monday-Friday 9:00am-5:30pm.
Schedule: Monday-Friday 10:00am-6:30am.
Benefits
- Medical
- Dental
- Vision
- Short-Term & Long Term Disability
- Life Insurance
- Holiday Paid Time Off
- Paid Time Off
- 401(k) with Company Match
What you'll do:
- Assist Website Visitors via Live Chat, Email, & Phone Calls
- Order Entry & Data Quality Control
- Enter & Process Orders
- Offer Product Recommendations and Upsells
- Communicate Turnaround Times & Expectations to Customers
- Provide Exceptional Customer Service at Every Touchpoint
- Communicate Internally Regarding Customer Needs & Issues
Desired Traits/Requirements:
- Experience with Microsoft Office
- Proficient at typing
- Proficiency with computers required
- Highly organized with ability to multi-task
- Strong work ethic
- Team-oriented
- Excellent customer service skills
- Professional demeanor & great communication skills
Equal Employment Opportunity
At LabelValue, a subsidiary of Online Labels Group, we don't just accept difference we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace for all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Salary : $17
