Business Systems Analyst

Job Title: Epicor ERP Administrator / Business Systems Analyst

Industry: Manufacturing (Fasteners & Forgings)
Work Environment: Hybrid potential | Multi-site support (3 locations, 2 companies)

Company Overview:

We are a leading manufacturer of large specialty fasteners and forgings used in heavy construction, infrastructure, power generation, and general distribution. Our team supports a multi-site operation and is focused on continuous improvement through strategic use of technology.

General Summary:

This position is responsible for providing technical support and administration of all business applications, with a primary focus on Epicor ERP. The role involves identifying and implementing new technologies, supporting end-users, and leading system improvement initiatives across departments.

Key Responsibilities:

• Administer and support Epicor ERP across all departments and physical locations

• Develop reports, queries, and data analysis tools to improve visibility and decision-making

• Learn business processes and design IS strategies that improve data accuracy and processing efficiency

• Lead software improvement projects; manage timelines and budgets

• Liaise with third-party consultants for software customizations and support contracts

• Create or learn to create dashboards and custom reports (training available)

Core Competencies:

1. Expertise in Epicor ERP system administration

2. Strong teamwork and interpersonal communication

3. Proven ability to manage multiple concurrent projects

4. Sense of urgency and accountability in task execution

5. Flexibility and adaptability in a fast-paced environment

6. Effective communication across all organizational levels

7. Strong analytical and problem-solving abilities

8. Positive, collaborative attitude with a willingness to support others

Education & Experience:

• Degree (2- or 4-year) in Information Systems, IT, or related field (or equivalent experience/certifications)

• Minimum 1 5 years in a similar role within a manufacturing or distribution environment

• Working knowledge of:

  • Inventory, MRP, capacity planning, scheduling, purchasing, manufacturing, shipping/receiving, CRM

  • Microsoft Office Suite, Crystal Reports, SSRS, SQL, Power BI, SharePoint, and database query tools

• Experience with ERP systems: launching features, process improvement, and tech implementation

• Comfortable being the go-to resource for application support and prioritizing initiatives