Demo

Work Order Administrator

Onsite Safety Inc
Oviedo, FL Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 3/28/2025

Job Description

Job Description

Description :

The Work Order Administrator’s (WOA) primary objective is the creation of Work Orders (WO) through prompt, reliable, and accurate data entry. The WOAs access customer portals, to acquire relevant data needed to create WOs within our current supply and field management software. The WOA coordinates with the Customer Service Representative to fulfill customer needs. Reporting to the Lead WOA, WOAs demonstrate Onsite Safety’s mission, vision, and core values at every level of work performance.

Requirements :

  • Access customer portals, gather necessary job details, and accurately input data into the work order system for timely processing.
  • Process and verify work orders with precision, ensuring consistency between customer POs and internal records.
  • Ensure the accuracy and completeness of all entered data, regularly reviewing and updating work order records.
  • Collaborate with CSRs, field teams, and potentially the Sales department to resolve discrepancies and provide updates on work order statuses.
  • Prepare and distribute reports on work orders, purchase orders, and job statuses as needed.

Work Environment and Time Requirements

  • The Work Order Administrator works in an office environment and works a standard 40-hour work week.
  • Minimum Qualifications

  • High school diploma or equivalent.
  • 1 year of customer support experience.
  • Preferred Qualifications

  • 1 years of customer support experience.
  • Proficient in document and spreadsheet software, field service management software, and supply chain management software; 55 WPM.
  • Ability to professionally convey information in a time-sensitive manner.
  • What you will get as a Team Member :

  • 7 paid holidays
  • 10 days of paid time off the first year
  • Medical, dental, and vision
  • 401k match up to 4% (after 1 year)
  • Onsite Safety, Inc. is an Equal Employment Opportunity (EEO) employer and Drug-Free Workplace and prohibits employment discrimination against employees and applicants based on their age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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