Director of Operations

We are a Raleigh area Telecom Fiber Engineering company with long history providing design and build services to larger Telco type clients.

We need a well educated, experienced OSP savvy Senior leader to help our Operations Team really thrive. We already have a fantastic group of engineers, GIS pros, field techs and project managers. They need a great leader!

IS THAT YOU? Submit your interest.

Do you have all the above AND did you go to our simple website www.onugsolutions.com and see our Purpose as a Company?

Does that energize you? Submit your interest.

Are you energized AND do you have all the above AND are you ready and able to lead an engineering, drafting and project team to profitable business in both new and established areas AND share in the rewards? We have a substantial BONUS target rewarding success. Submit your interest.

To apply for this role, you MUST have OSP Engineering leadership experience and a 4 year degree.

POSITION SUMMARY:

The Director, Operations at ONUG leads the design and construction of telecom projects. They provide leadership, management and accountability to all Operations sections including GIS, engineering, field and project management team members. They oversee and are accountable for project budgets and timing. They help generate profitable revenue streams for the Company.

A successful Operations Leader will develop team members, coordinate project completion, assure customer satisfaction, manage budgets and margins, and plan appropriate staff levels. Also as part of these responsibilities, this person is competent to read, use & teach CAD drawings, effective field notes, field verifications, operational reporting and training of employees. This person must also be able to analyze complex local and wide are fiber optic systems and plan, design and select most efficient tools for needed solutions.

Responsibilities also include full support of sales efforts to win new business, assisting in price bidding process. They also oversee invoicing/job completion submittal. This work will involve engagement in and management of construction, customer, utility, contractor, and governmental agency relationships as well.

KEY ACCOUNTABILITIES FOR THIS POSITION INCLUDE:

• Leadership & management of operations team
• Service delivery results of projects on time, on budget and with quality requirements
• Customer satisfaction level
• Selection, evaluation and pricing of products used to meet customer needs
• Selection, evaluation and pricing of vendors used
• Service delivery process, with emphasis on process management and improvement, including on-shore/off-shore team collaboration
• Effective 3rd party vendor management
• Compliant and acceptable invoicing and job submission packages
• Selection, evaluation, training and development of operations team members

SUPERVISORY RESPONSIBILITIES:

Ongoing leadership and management of staff in direct reporting relationships. As needed, the Director, Operations will also select, hire, manage, develop, train and terminate team members.

MINIMUM REQUIREMENTS:

• Bachelor’s Degree, specifically in Engineering is highly desired, with Mechanical or Civil as preferred specialties, but substantial, relevant telecom engineering experience may be acceptable as a substitute for that engineering degree
• Demonstrated, successful experience in OSP telecommunications operations leadership
• Training and substantial experience in outside plant (OSP) engineering methods and procedures
• Functional knowledge of outside plant principals and systems
• Working knowledge of Municipal and state construction permit requirements and procedures
• Ability and willingness to learn and use changing technology and processes
• Demonstrated ability to work well in a team environment
• Strong written and verbal communication skills.
• Demonstrated physical ability to perform field-based work as an example

The above description is not intended to be all-inclusive. A Director, Operations may be required to perform these or other duties as operational needs dictate.

All position incumbents are expected to perform the essential functions of this position with or without reasonable accommodations.

IF YOU DO NOT MATCH UP WITH ALL OF THE ABOVE, PLEASE DO NOT SUBMIT YOUR INTEREST. WE WILL PERSONALLY, MANUALLY REVIEW EVERY SUBMISSION, BUT THOSE WHO DO NOT ALIGN WITH THE SKILLS & EXPERIENCE WE WANT MAY NOT RECEIVE ANY RESPONSE, OR MAY RECEIVE AN AUTOMATED REPLY.

We are an E-verify and equal opportunity employer

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year plus substantial target bonus

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• telecom operations leadership: 3 years (Required)
• Outside Plant engineering: 3 years (Required)
• fiber design: 3 years (Required)
• Team management: 3 years (Required)

Ability to Relocate:

• Raleigh, NC: Relocate before starting work (Required)
• Work Location: In person