What are the responsibilities and job description for the Hostess/Cashier position at Ooh La La Korean BBQ?
Job Summary
We are seeking a friendly and organized Host/Cashier to join our team in delivering exceptional guest experiences. The ideal candidate will be the first point of contact for our guests, responsible for welcoming them, managing reservations, and ensuring smooth operations at the front of the house. This role requires excellent customer service skills and a passion for hospitality.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Handle cash and credit transactions accurately using the Aloha POS system.
- Answer phone calls with professionalism, assisting guests with inquiries and reservations.
- Maintain cleanliness and organization of the host stand and dining area.
- Collaborate with restaurant staff to ensure timely service and guest satisfaction.
- Provide information about menu items, specials, and promotions to guests.
- Address guest concerns promptly and effectively to enhance their dining experience.
Qualifications
- Previous experience in a food service or hospitality role is preferred.
- Strong customer service skills with a focus on guest relations.
- Familiarity with POS systems, particularly Aloha, is a plus.
- Excellent phone etiquette and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn are essential for success in this role.
Join our team as a Host/Cashier where your contributions will help create memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12