What are the responsibilities and job description for the Housekeeping Team Lead position at Opal Sol?
Opal Sol Housekeeping Supervisor Job Opportunity
This role presents an exceptional chance to excel in a dynamic environment that prioritizes employee growth and development.
Key Responsibilities:
- Lead housekeeping staff in daily tasks, ensuring seamless operations.
- Supervise laundry staff and guarantee timely completion of duties.
- Manage supply rooms, procuring necessary materials as required.
- Address guest complaints regarding housekeeping services professionally.
- Maintain clean and safe rooms for guests, adhering to high standards.
- Ensure common areas are well-maintained and free from hazards.
- Organize daily staff activities and conduct regular meetings with housekeeping personnel.
- Provide support to guests with inquiries and basic requests.
- Promote exceptional customer service and maintain a professional demeanor at all times.
- Train new housekeepers and support staff members.
- Collaborate with Opal Sol officials to discuss progress reports and address concerns.
Required Qualifications:
- High School Diploma or equivalent is preferred but not mandatory.
- Previous experience in housekeeping supervision is essential.
- Excellent interpersonal skills, including conflict resolution and active listening.
- Strong written and verbal communication abilities.
- Effective time management and organizational skills.
- Patience and good listening skills.
Employee Benefits:
- Comprehensive health insurance package.
- Dental insurance coverage.
- Vision insurance benefits.
- Life insurance protection.
- 401(k) retirement savings plan.
- Free associate parking.
- Free meal provided for every shift worked.
- Employer-provided uniforms.
- 25% discount on Resort Outlets purchases.
- Hotel discounts available through OPL.
- Friends and Family Discount.