What are the responsibilities and job description for the Dental Patient Services Representative - Bilingual (English/Spanish) position at Open Door Family Medical Centers, INC?
Would you like a career in health care with the region’s leading community health center?
Open Door Family Medical Centers has an outstanding opportunity for you as a Dental Patient Service Representative in our site Port Chester, NY.
Joining Open Door, you will experience not just a change in jobs but in your quality of life, with challenging and rewarding career options open to you, ongoing training and development, as well as a competitive salary, annual bonus and a comprehensive benefits package.
COMMUNITY HEALTH VIDEO: https://www.chcanys.org/health-center-resources/chc-operations/workforce
NURSING STAFF WITHIN A COMMUNITY HEALTH CARE CENTER: https://www.chcanys.org/remote-video/nursing-staff-within-community-health-centers
Want to learn more about this opportunity? Let’s arrange a time to talk by phone. Please contact Nancy Rodriguez via phone: (914) 502-1415. Looking forward to hearing from you!
RESPONSIBILITIES
- Collect information from patients, including insurance information, money for copays and contact information to put into eCW
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Provide patients with forms as well as copies of our office policies and legally required documents
- Schedule appointments for new and recurring patients based on provider availability
- Process payments from patients for uninsured patients
- Check and verify patient insurance eligibility
- Call patients to remind them of upcoming appointments
REQUIREMENTS
- High School Diploma or equivalent required (Associate’s degree or administrative certification preferred)
- Bilingual (English/Spanish) required
- One year of excellent customer service skills and experience.
- Previous experience as a receptionist or in a customer service role is a plus
- Flexible and solutions-driven
- Responsive and comfortable working in a fast-paced accountability environment with different types of providers.
- Passionate about providing high-quality care to low-income, under-served residents and those lacking access to health care.
- Maintain patient confidentiality at all times
- Engage in learning and continuous quality improvement
- Strong organizational and time management skills
- Outstanding verbal and written communication, with a culturally diverse patient and staff population
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Free flu shots
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $19 - $21
