What are the responsibilities and job description for the Solutions Architect, Strategics position at OpenAI?
About the Team
The Solutions Architecture team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with GenAI. You will pair with senior customer leaders to establish a GenAI strategy and identify the highest value applications. You'll then partner with their technical teams to move from prototype through production. You'll take a holistic view of their needs and design an enterprise architecture using ChatGPT, OpenAI API, and other services to maximize customer value. You will collaborate closely with Strategics Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture, Strategics.
This role is open in for our NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will :
- Deeply embed with our most strategic platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.
- Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build / qualify a comprehensive backlog to support their AI roadmap.
- Intervene directly to accelerate customer time to value through building hands-on prototypes and / or by delivering impactful strategic guidance.
- Forge and manage relationships with our customers' leadership and stakeholders to ensure the successful deployment and scale of their applications.
- Contribute to our open-source developer and enterprise resources.
- Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.
- Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.
You'll thrive in this role if you :
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement
For US Based Candidates : Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
