What are the responsibilities and job description for the Relationship Manager position at OPENLANE?
Who We Are :
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we‘ve been committed to making dreams come true for independent car dealers. AFC‘s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here :
AFC is proud to be a subsidiary of OPENLANE. AFC‘s core business complements the other business units within the OPENLANE group of companies. For more information, visit .
AFC‘s Core Values :
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that ‘passion is our superpower‘ and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other‘s efforts. We stand committed to the success of our customers.
We‘re looking for :
A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.
You are :
- Focused on Elevating Relationships : you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles.
- Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers‘ success relies on your commitment and perseverance.
- Vision-Driven. You prioritize understanding your customers‘ future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what‘s to come.
- Dedicated. You have an unwavering ‘people-first‘ commitment to ensure success and provide support to both your customers and team.
You will :
Who you will work with :
Reporting to the Regional Director, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.
Must Have‘s :
Nice to Have‘s :
What We Offer :
Sound like a match? Apply Now - We can‘t wait to hear from you!
Compensation Range of
Annual Salary : $90,000.00 - $120,000.00
Depending on experience, skill set, qualifications, and other relevant factors.)
Bonus Range
Target Bonus Range : $18,000.00 - $24,000.00
Required
Preferred
Job Industries
Salary : $18,000 - $24,000
