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People Operations (HR) Coordinator

OpenLoop
Des Moines, IA Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/11/2025

About the Role

OpenLoop is looking for a People Operations Coordinator to join our team at our HQ in Des Moines, IA. This role will be a member of the People team, collaborating closely with the Senior Director of Human Resources.

What You'll Do

  • Employee Lifecycle Support - Assist with onboarding, offboarding, internal transfers, and promotions by processing employee data, generating offer and change letters, and ensuring accurate documentation.
  • HRIS & Data Management - Maintain employee records in the HRIS, ensuring accuracy and timely updates.
  • Benefits & Leave Administration - Support employees with benefits enrollment, leave requests, and general inquiries, escalating issues as needed.
  • Compliance & Documentation - Ensure proper documentation of HR processes, maintain employee records, and support compliance initiatives.
  • Employee Support & Case Management - Act as the first point of contact for HR-related questions, managing a ticketing system or shared inbox.
  • Process Improvement - Identify and implement efficiencies in HR processes, documentation, and workflows.
  • HR Reporting & Audits - Assist in compiling reports on headcount, attrition, compliance, and other HR metrics.
  • Cross-Functional Collaboration - Work closely with Talent Acquisition, Payroll, and IT to ensure seamless employee experiences.
  • Other duties as assigned

Who You Are

  • Required :
  • 2 years of experience in people operations, human resources administration, human resources shared services, or a similar role.

  • Strong organizational skills with the ability to manage multiple priorities.
  • Excellent communication skills and a customer service mindset.
  • Ability to handle sensitive information with discretion and professionalism.
  • Basic understanding of HR policies, benefits, payroll, and compliance regulations.
  • Preferred :
  • Experience with HRIS platforms (e.g., Rippling, Paylocity, or similar).

  • Experience in telehealth, healthcare, or tech industries.
  • Remote Salary Range

    55,000-$65,000 USD

    About OpenLoop

    OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

    Our Company Culture

    We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

    Our Benefits

    In addition to the salary for this role, you would also be eligible for :

  • Medical, Dental, and Vision plans
  • Flexible Spending / Health Savings Accounts
  • Unlimited PTO
  • 401(k) Company Match
  • Life Insurance, Pet insurance, and more
  • Sound like a good fit? We'd love to meet you.

    Salary : $55,000 - $65,000

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