What are the responsibilities and job description for the People Operations (HR) Coordinator position at OpenLoop?
About the Role
OpenLoop is looking for a People Operations Coordinator to join our team at our HQ in Des Moines, IA. This role will be a member of the People team, collaborating closely with the Senior Director of Human Resources.
What You'll Do
- Employee Lifecycle Support - Assist with onboarding, offboarding, internal transfers, and promotions by processing employee data, generating offer and change letters, and ensuring accurate documentation.
- HRIS & Data Management - Maintain employee records in the HRIS, ensuring accuracy and timely updates.
- Benefits & Leave Administration - Support employees with benefits enrollment, leave requests, and general inquiries, escalating issues as needed.
- Compliance & Documentation - Ensure proper documentation of HR processes, maintain employee records, and support compliance initiatives.
- Employee Support & Case Management - Act as the first point of contact for HR-related questions, managing a ticketing system or shared inbox.
- Process Improvement - Identify and implement efficiencies in HR processes, documentation, and workflows.
- HR Reporting & Audits - Assist in compiling reports on headcount, attrition, compliance, and other HR metrics.
- Cross-Functional Collaboration - Work closely with Talent Acquisition, Payroll, and IT to ensure seamless employee experiences.
- Other duties as assigned
Who You Are
2 years of experience in people operations, human resources administration, human resources shared services, or a similar role.
Experience with HRIS platforms (e.g., Rippling, Paylocity, or similar).
Remote Salary Range
55,000-$65,000 USD
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Company Culture
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Our Benefits
In addition to the salary for this role, you would also be eligible for :
Sound like a good fit? We'd love to meet you.
Salary : $55,000 - $65,000
