What are the responsibilities and job description for the Senior Project Manager (Cloud Services) position at OpenText?
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity:
The Cloud Services Project Manager role entails the management of large, complex B2B solutions and critical strategic customer accounts. To succeed, the Program Manager must have demonstrated a high level of success in delivering large scale solutions and working closely with clients to build an effective partnership.
You are great at:
- Developing and maintaining customer relationships, managing customer objectives and expectations with a high level of drive and confidence
- Identifying and executing continuous improvement initiatives that improve efficiencies and cost
- Providing reporting and visibility of program status/KPI's for customer and organizational leaders, with a strong business acumen and with strong written and verbal communications
- Developing delivery milestone reviews, managing scheduling and cost control to a structured methodology following governance and industry best practices
- Managing relationships with both internal and external cross functional support teams in the Sales, IT, Operations, Support and Engineering organizations
- Providing solution delivery consultation, working closely to align with customer strategic planning
What it takes to excel:
- 5 to 10 years of Project/ Program Management experience preferred
- Experience managing large accounts (10 resources, 12 months, $1M ) Global project management experience a plus
- Experience managing delivery using multiple methodologies and disciplines
- Dynamic Problem Solver with customer focus
- Ability to motivate a team to meet tight project timelines
- Experience with project task planning, resource forecasting and management
- Detail-oriented with deep experience in project status & budget reporting
- Must have very strong interpersonal and communication skills including a demonstrated ability to partner with others, and be able manage complex relationships
- Ability to quickly and effectively triage escalations and drive resolution
- Bachelor's Degree in Business, Computer Science or related field and experience with Six-Sigma Process or similar methodologies
- PMP certification a Plus
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com
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