What are the responsibilities and job description for the Campaign Operations Manager position at Operation Smile?
Job Type
Full-time
Description
Title: Campaign Manager
Location: Remote, United States (Strong preference for candidates based in CST or EST time zone)
Operation Smile is a global nonprofit specializing in expert cleft surgery and care. We provide medical expertise, research and care through our dedicated staff and medical and student volunteers around the world, working alongside local governments, nonprofits and health systems and supported by our generous donors. Since 1982, Operation Smile has been committed to providing patients with health that lasts through life-saving cleft surgeries and comprehensive care, helping them to better breathe, eat, speak, and live lives of greater quality and confidence. Our training and education programs elevate safe surgical standards and strengthen a global network to reach more people earlier in their lives.
General Description
Reporting to the VP, US Development & Strategy, the Campaign Manager plays a key role in the planning, execution, and optimization of fundraising campaigns. This role is responsible for ensuring the smooth and efficient execution of all campaign logistics, managing timelines, coordinating resources, and monitoring campaign performance. Working closely with cross-functional teams, the Campaign Manager will ensure that campaigns are delivered on time, within budget, and in alignment with strategic goals
Essential Functions
Experience Required (education/work):
Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being.
A Brighter Future - Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching. Cha-ching!
Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles!
Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what!
Take Your Time (Off) - Start with 15 days of paid time off in your first year plus celebrate with company-paid holidays! More time for fun and relaxation
Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.
Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.
Disclaimer: The information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Operation Smile is an EOE/Veterans/Disabled/LGBT employer. Operation Smile is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Full-time
Description
Title: Campaign Manager
Location: Remote, United States (Strong preference for candidates based in CST or EST time zone)
Operation Smile is a global nonprofit specializing in expert cleft surgery and care. We provide medical expertise, research and care through our dedicated staff and medical and student volunteers around the world, working alongside local governments, nonprofits and health systems and supported by our generous donors. Since 1982, Operation Smile has been committed to providing patients with health that lasts through life-saving cleft surgeries and comprehensive care, helping them to better breathe, eat, speak, and live lives of greater quality and confidence. Our training and education programs elevate safe surgical standards and strengthen a global network to reach more people earlier in their lives.
General Description
Reporting to the VP, US Development & Strategy, the Campaign Manager plays a key role in the planning, execution, and optimization of fundraising campaigns. This role is responsible for ensuring the smooth and efficient execution of all campaign logistics, managing timelines, coordinating resources, and monitoring campaign performance. Working closely with cross-functional teams, the Campaign Manager will ensure that campaigns are delivered on time, within budget, and in alignment with strategic goals
Essential Functions
- Manage the day-to-day operational aspects of campaign execution, ensuring seamless integration across teams and stakeholders.
- Develop and maintain campaign schedules, milestones, and workflows to ensure seamless execution.
- Create and present campaign materials for proposals and donor visits with supporting documentation and follow-up correspondence.
- Track campaign budgets, manage vendor relationships, and ensure effective use of resources.
- Monitor and report on campaign performance metrics, working with the analytics team to assess effectiveness and inform optimizations.
- Identify and implement process improvements to increase efficiency and effectiveness in campaign execution.
- Ensure compliance with brand guidelines and regulatory requirements across all campaign materials and channels.
- Support campaign analysis and post-campaign evaluations to inform future initiatives and improve operational efficiency.
- Serve as the primary point of contact for campaign operations, providing status updates and addressing any operational issues.
Experience Required (education/work):
- Bachelor’s degree in Marketing, Business, or a related field.
- 4 years of experience in fundraising campaign management.
- Strong organizational skills with a keen attention to detail and the ability to manage multiple projects simultaneously.
- Proficient in project management software (e.g., Asana, Trello, Monday.com) and other campaign tools (e.g., CRM, email marketing platforms).
- Experience in managing budgets and ensuring campaigns are executed within financial parameters.
- Organization - Sets priorities, creates goals and timetables to complete required tasks or projects. Tracks progress and makes necessary adjustments to efficiently complete work.
- Strategic Thinking - The ability to analyze complex situations, anticipate future trends, and formulate effective plans and decisions to achieve long-term goals or desired outcomes.
- Project Management - The ability to plan, organize, execute, and oversee projects from inception to completion. Defining project goals, creating detailed plans, managing resources, budgets, and timelines, and ensuring that tasks are completed to meet objectives and deliverables.
- Communication Skills - Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading listening and interpersonal skills.
Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being.
A Brighter Future - Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching. Cha-ching!
Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles!
Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what!
Take Your Time (Off) - Start with 15 days of paid time off in your first year plus celebrate with company-paid holidays! More time for fun and relaxation
Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.
Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.
Disclaimer: The information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Operation Smile is an EOE/Veterans/Disabled/LGBT employer. Operation Smile is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
