What are the responsibilities and job description for the Medical Administrative Assistant position at Ophthalmic Consultants of Vermont?
Medical Administrative Assistant
At OCV, we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a highly organized and detail-oriented Administrative Assistant to join our wonderful team. The Medical Administrative Assistant plays a crucial role in ensuring the smooth and efficient operation of the department, assists with special projects, and performs other duties as assigned by the department’s leadership team. This position involves providing administrative support and excellent customer service to patients and staff.
If you are a self-motivated individual with excellent communication and time-management skills, we encourage you to apply for this exciting opportunity.
Job Duties:
- Manage patient check-in and check-out processes
- Schedule appointment in the Practice Management System
- Handle phone calls, emails, and inquiries
- Assist with insurance verification and billing procedures
- Collect co-pays and fees when appropriate
- Coordinate referrals to other healthcare providers
- Assist with surgery fee pre-collection
- Collect patient payments via phone
- Field patient billing and insurance claim inquiries
- Process insurance claim denials
- Perform general administrative tasks such as filing, data entry, scanning, and faxing
Qualifications:
- Strong verbal communication skills including the ability to confidently speak to patients, insurers, and third parties
- Excellent organizational skills to manage multiple projects throughout the day
- Prior experience in medical billing and coding
- Knowledge of medical insurance
- Knowledge of HIPAA and patient confidentially
- Experience with healthcare PMs and EMRs - experience with Nextech’s ICP & P is a plus!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 32 – 42 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Disability insurance
- Financial planning services
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
Medical Specialty:
- Ophthalmology
- Plastic Surgery
- Surgery
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Medical billing: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Relocate:
- South Burlington, VT 05403: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21