What are the responsibilities and job description for the Medical Receptionist/Scheduler position at Ophthalmology LTD?
Over the years, Ophthalmology Ltd's name has become associated with the highest quality of comprehensive medical and surgical eye care. Ophthalmology Ltd delivers treatment for cataracts, glaucoma, diabetic eye disease, as well as cornea transplants, oculoplastic surgery, retina surgery, vitreoretinal surgery, and pediatric eye care in Sioux Falls.
We have an opening in our business office for a Medical Receptionist/Scheduler! Prior healthcare office experience is preferred.
Responsibilities include, but are not limited to:
- Meet and greet patients.
- Provide information about medical services, insurance, and general account information.
- Register new patients and update existing patient demographic and insurance information.
- Receive and route incoming calls.
- Schedule patient appointments.
- Send new patient packets out, initiate appointment reminder calls, manage waitlists, and send recall reminders for follow-up appointments.
- Coordinate interpreter services and transportation as needed.
- Understands financial policies; collects co-payments, non-covered services, and self-pay balances.
- Handle patient concerns in an appropriate and professional manner.
Full-time position, 40 hours/weekly, the schedule may vary between 7:00 am and 5 pm, Monday - Friday.
We offer competitive pay and a comprehensive benefits package! Includes medical, dental, 401K, life insurance/ AD&D; Short-term and long-term disability insurance; PTO; Extended Sick Leave; Vision Benefits; Paid Holidays; and more!
We are an EO employer - Minority/Female/Veteran/Disability.
Requirements:
High school diploma or equivalent.
Understanding medical terminology and anatomy is helpful.
Strong customer service and computer experience
