Branch Admin - Buda, Tx

Summary/objective:

Are you seeking a rewarding role with a respected company? Join Opifex where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

Opifex represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

Branch Administrator is the primary liaison throughout the branch assisting branch management, Service and Operations departments, our customers, and our employees. Their duties cover a multitude of areas including customer/salesmen assistance, invoice inquiries, lien releases, collections, employee support, and much more.

Essential Functions

• Assist customers with their questions and issues and help get them resolved timely.
• Identifying customer disputes and working with the Opifex Team to resolve
• Ensure sales reps receive all information pertaining to collections, including sending out the impending lien reports weekly.
• Responsible for assisting sales team with collections and managing accounts taking payments.
• Must communicate and follow up effectively with branch management regarding customer accounts on a timely basis.
• Mail payments received from customers
• Request and receive COIs from customers and send them on to corporate.
• Close cash drawers
• Monitor credits and disputes in salesforce
• Daily monitoring of impending liens and notice of Non-Payments
• Preparation of filing of liens and Notice of Non-payment as appropriate
• Call references when necessary to assist with credit applications processed smoothly.
• Assist sales reps to get applications completed and submitted.
• Review Invoices for accounts payable
• Utilize filebound and assist vendors if they have questions with account payable items.
• Assist Branch employees or guide them to subject matter expert such as HR team, safety, ADP, insurance, new hire paperwork etc.
• Assist with answering phones.
• Review and submit accrual report.
• Review Aging daily and reconcile posted against aging.
• Assist new employees with logging into ADP for their first time and completing their onboarding tasks.
• Strong communication skills
• Strong attention to detail

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

Required Education and Experience:

• Commitment to excellent customer service
• Ability to prioritize and manage multiple responsibilities.
• Goal oriented with strong attention to detail.
• Proficient with Microsoft Office and Excel
• High School diploma
• Working understanding of lien laws is a plus.
• NACM certifications/designations are a plus.
• Minimum 3 years of experience in business-to-business collections preferred.
• Texas Notary not required to be hired but will be necessary.

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

• None

Work Environment

• Environment is consistent with that of heavy equipment outdoor yard and repair shop
• Service office setting

Travel Required

• Occasional field location visits and overnight stays

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer and phone.
• Ability to lift to 50 lbs.
• Must be physically able to bend, squat, crouch, and reach.

Other Duties

Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives.

Additional Eligibility Requirements

At Opifex, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.

What are the Benefits?

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health savings accounts with company contributions
• 401(k) and Roth retirement plans with company matching
• Company-paid life and disability insurance
• Generous paid time off, including vacation and holidays
• Safety Bonus Program

At Opifex, we support and prioritize professional growth with comprehensive training and ample career advancement opportunities. Our extensive benefits and supportive work environment reflect our commitment to employees' well-being and long-term success.

Ready to advance your career with a team committed to excellence? Apply now to join Opifex.

Opifex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.