HR Specialist - Towne Vacations

Primary Purpose:

The HR Specialist supports Towne Vacations’ HR Business Partner and the Towne Vacations Management team while also providing support to employees with HR related issues and questions. The HR Specialist is responsible for managing and coordinating a variety of HR functions within the organization.

Essential Responsibilities:

• Provides administrative support and backup to the HR Business Partner for Towne Vacations
• Maintains an awareness of Towne Vacations employee morale and climate and keeps HR Business Partner informed of any employee comments or concerns requiring employee relations type follow-up
• Assists HR Business partner with employee engagement efforts
• Assist Towne Vacations employees with general HR questions via phone, email, or in person
• Research and resolve issues and escalate complex issues to the HR Business Partner
• Maintain appropriate documentation and records for HR matters
• Maintain up-to-date knowledge of the Employee Handbooks for the Towne Vacations companies
• Ensures proper forms, documentation and approvals are furnished for new employees and employee changes
• Supports employees and benefits team during annual benefits enrollment
• Stay up to date with changes to laws impacting employees in states that Towne Vacations employees live and work
• Tracking and maintaining compliance initiatives and spreadsheets to include annual handbook acknowledgements, annual driving record reviews and tracking, and other HR compliance projects.
• Assist HR Business Partner with various initiatives and projects
• Partners with HR Business Partner and managers to develop job descriptions that accurately reflect the position responsibilities and required skills
• Conducts initial candidate screenings by reviewing applications and resumes while considering the required knowledge, skills and abilities for each position. Pre-screens candidates as needed.
• Works with applicants/new employees and obtains onboarding documents within the required timeframe
• Assists with faxing, scanning, emailing and mailing employee and applicant documents
• Initiate background checks
• Obtains accurate I-9’s and identification documents within required timeframes
• Process new hires in UKG
• Send UKG welcome emails to new employees.
• Ensures proper forms and documentation are provided by managers for terminations
• Processes Towne Vacations employee terminations
• Sends termination documents and notices to terminating employees
• Conduct exit interviews
• Respond to monthly IT audits related to system accounts for terminated employees
• Provides data to unemployment agencies in the various states in which Towne Vacations conducts business.  Consults with HR Business Partner as needed, to provide required details
• Participate in the rotation to provide coverage for the MSC Receptionist during breaks and lunch periods,
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.
  
  

Minimum Required Skills & Competencies:

• Two years Human Resources experience
• One-year experience using HRIS or ATS
• Experience using MS Office Suite in a professional work environment
• Intermediate level Excel skills
• Must possess the highest quality of integrity, discretion, strong work ethic and the ability to maintain extreme confidentiality
• Ability to enter data in an accurate and timely manner
• Excellent organization skills with the ability to prioritize tasks and manage time accordingly
• Strong verbal and written communication skills with the ability to interact professionally and effectively with all levels of employees, applicants, etc.
• Ability to exercise discretion and sound judgment when dealing with confidential information
• Ability to work independently and as a team member
• Ability to demonstrate flexibility as demands and priorities change
• Ability to work with little to no supervision
• Ability to interpret and apply policies and guidelines effectively
• Ability to work outside business hours as business needs dictate
  
  

Desired Skills & Competencies:

• Bachelor’s degree or Human Resources certification (i.e., PHR, SHRM-CP)
• Prior use of Ultimate Software products
• Prior recruiting experience
• Prior experience in the vacation rental, property management, or hospitality industry
  
  

Physical Requirements:

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.