Summer Intern - Retail Branches (Teller) - Southside Branches: Portsmouth, Suffolk, Chesapeake, Virginia Beach, Norfolk

Essential Responsibilities:

• Handle monetary transactions for members and enters them in the Bank’s software programs and provides receipts
• Learn and follow the Bank’s security guidelines on a daily basis
• Learn and abide by the Bank’s check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements
• Learn to review member accounts in order to make appropriate decisions regarding the requested transaction
• Accurately keep cash drawer in balance on a daily basis
• Learn to promotes TowneBank and its array of products and services
• Provide exquisite service to members in person, on the phone or by email
• Learn to handle other branch duties as assigned
• Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)

Summer Internship Minimum Required Skills and Competencies:

• Must be at least 18 years of age or older
• Must have completed at least one year of college and currently enrolled in college
• Must be available to work Monday through Friday, mid-May through August
• Punctual and dependable
• Must have reliable transportation
• Must display a professional appearance in dress and behavior
• Works well in a team environment
• Detailed oriented and willing to help others

Desired Skills and Competencies:

• Prior cash handling and/or customer service experience
• Basic computer skills including Outlook, Excel, Word and Bank software programs
• Flexibility to learn and grow as new systems or processes emerge

Physical Requirements:

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 20 pounds of force occasionally, use your arms and legs, and sit most of the time.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.