What are the responsibilities and job description for the Young Adult Housing Case Manager position at Opportunity Communities?
Why Work for North Shore CDC?
North Shore Community Development Coalition (NSCDC) is a regional, nonprofit organization committed
to investing in neighborhoods to create thriving communities. We envision a North Shore where every
neighborhood is one of choice and opportunity. Our neighborhood revitalization model focuses on projects
that have lasting benefits for entire neighborhoods with need-based programs that build future city leaders
and self-sufficient residents. Our diverse staff are passionate and committed to helping our communities
thrive and grow. We offer extremely competitive benefits including funding for professional
development, generous paid time-off, company provided week off in the Winter and Summer and
more. We offer paid training for required training certifications. Compensation is competitive and
commensurate with experience. For more information visit our website www.northshorecdc.org or
visit us on social media @northshorecdc.
About the Role:
We are seeking a self-motivated, resourceful, and passionate individual who thrives in an independent,
fast-paced environment and is deeply committed to supporting young adults (18-24) experiencing
homelessness or aging out of foster care. This role requires someone who can manage a caseload with
minimal supervision, think creatively to solve problems, and navigate complex systems to connect young
people with the resources they need to thrive.
The Young Adult Housing Case Manager will provide outreach, direct support, and intensive coaching to
young adults on the North Shore who are experiencing or at risk of homelessness. This role is ideal for
someone with a youth-first, housing-first mindset, who believes in meeting young people where they are
and is dedicated to empowering them to achieve stability and long-term success.This position is more than
just case management—it’s about building trust, advocating for youth, and finding innovative solutions to
ensure that young adults facing housing instability have the support, guidance, and opportunities they
deserve.
This position is a part-time, hourly position ($23.00 per hour).
Essential Duties and Responsibilities:
Support Services
● Lead extensive outreach efforts and connect with Young Adults who are experiencing
homelessness or at risk of becoming homeless
● Conduct intake assessments to evaluate the needs of Young Adults to establish a plan for
support service coordination
● Develop individualized housing plans for each Young Adult and connect to service
providers, social supports and family as needed
● Provide comprehensive follow up and stability services which will lead to immediate
temporary housing and planning for permanent long term housing and stability
● Manage and establish referrals to external service providers (i.e. mental health,
employment, domestic violence, employment, etc.)
● Provide or identify emergency shelter services or alternative shelter plans with youth
experiencing a housing crisis and coordinate placements with local shelters
Administration - Data and Record Keeping, and Training
● Write and track written progress notes on all cases
Youth and Young Adult Outreach Specialist 2 of 2
● Collect Intake and program eligibility documentation
● Prepare for and participate in weekly case conferences
● Assist with performing reviews on participants’ trends and follow up with resolution as part of case
coordination
● Track demographics, outcomes and services for all clients
● Complete reports on programmatic goals/outcomes
Other Duties:
● Identify and build new relationships with community organizations, state and federal agencies,
and businesses to foster new opportunities for the program
● Attend workshops, trainings, staff meetings and community events
● Perform all other tasks as deemed necessary at the direction of supervisor
Qualifications:
Education and Experience
● Bachelor’s degree preferred
● Minimum of two years counseling, recreational therapy, or crisis intervention with high risk
opportunity youth and young adults
● Please note that the ideal candidate must also have daily access to an automobile and a valid MA
State Driver’s License
● Speaking Spanish Preferred
Specific Skills
● Excellent interpersonal communication and writing skills
● Have a youth first lens using strengths based practice methods with a keen understanding of the
needs of vulnerable and marginalized Young Adults
● Ability to lead, and navigate emergency and crisis response efforts are essential to this
position
To Apply: Please submit a resume and cover letter to Hannah Anselmo, Resident Services Manager at
Johanna@northshorecdc.org
Opportunity Communities (OppCo) provides human resources for TND. OppCo and its members, North
Shore CDC, Nuestra Comunidad and TND are equal opportunity organizations. We recruit, employ, train,
compensate, and promote without regard to race, religion, creed, color, national origin, age, gender,
gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by
applicable federal, state, or local law. This is a program of North Shore Community Development Coalition
and North Shore Housing Action Group (NSHAG) with grant funding provided by Lynn Housing Authority
and Neighborhood Development
Salary : $23
