What are the responsibilities and job description for the Technical Team Lead position at OPPORTUNITY PARTNERS?
Why Opportunity Partners?
As part of a mission-focused nonprofit that values positive impact, compassion and partnership in our community, Opportunity Partners will train you for success! Join our award-winning team where youll do life-changing work and help advance the quality of lives for people with disabilities. Our staff works together in achieving the common goal that people of all abilities can thrive in the world. If you want to earn more than just a paycheck, please apply today!
Job Summary:
The Technical Team Lead plans and manages daily operations of the Information Technology (IT) department and coordinates projects with other departments. Oversees support of business software applications and directs help desk activities, including hardware procurement and installation. Supervises IT staff and coordinates activities with other departmental employees and consultants to ensure that effective, efficient and compliant solutions are in place. Plans, budgets, and schedules project responsibilities.
- Schedule: Monday to Friday from 8:00 AM to 4:30 PM
- Wage: $70,000.00
How will you make a difference?
As part of our team, you will:
1. Design and deliver data in a format that staff and management are able to utilize to make impactful business decisions. Manage tools and resources allowing staff and management to obtain up to date information on key metrics.
You will oversee & manage the following technologies at Opportunity Partners:
- Familiarity with current Windows OS
- Power BI
- Microsoft Fabric
- Basic Database skills
- Microsoft Office 365
- Process documentation
- Knowledge of HIPAA, Information Security, and other regulations pertinent to OPs business
- Ability to perform Analytical analysis
- Ability to perform Diagnostic analysis
- Ability to develop and implement tools for data discovery
- Ability to document process and workflows
2. Work with staff and management to identify areas where revenues can be maximized, costs minimized, and to identify areas where the organization can provide additional services and support based on collected information. Provides support for external data reporting and audits. Research advanced software solutions and emerging technologies to support the mission of Opportunity Partners (OP).
3.Manages the Business Analyst, Data Analyst and/or Applications Support Specialist to develop, maintain, and support OPs business applications. Manages the Help Desk Support Specialist and processes supporting the procurement, installation, and support of hardware utilized by OP personnel.
4.Continual training and development of relevant skills, knowledge and techniques. Includes both technical and non-technical skills and cross training in other areas within and across departments. Increasing knowledge of the business functions and roles.
What will you bring to Opportunity Partners?
- BS in Information Technology/ Management Information Systems or equivalent experience
- Minimum of three (3) years of supervisory experience
Opportunity Partners is an Equal Opportunity employer committed to affirmative action and a welcoming environment for people of diverse communities. Our call to advance diversity, equity and inclusion is rooted in our organizational values and in our mission.
Salary : $70,000
