SUPERVISOR OF COMMUNITY PROGRAMS

Description

SUMMARY

The Community Programs Supervisor plays a pivotal role in supporting Opportunity Village's mission to enhance the lives of individuals with disabilities by promoting independence, skill development, and community inclusion. Under the direction of the Director of Program Services, this position is responsible for overseeing the daily operations of the Neighborhood Clubs and Community Cohorts, ensuring the delivery of high-quality services, and fostering a safe and supportive environment. The Supervisor will manage program components, provide leadership to team members, and implement strategies to maximize program participants' functional abilities and well-being, empowering them to achieve their personal and vocational goals.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Utilize appropriate methods for working with individuals with intellectual or developmental disabilities.
2. Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
3. Maintain a safe, clean, and well-equipped environment that promotes the well-being of individuals served, team members, and volunteers, ensuring proper staffing ratios and facility upkeep.
4. Support recruitment, department orientation, team member development, and continuous training efforts to ensure team members are equipped with the skills and knowledge needed for success.
5. Ensure cost-effective program operations by adhering to budgetary guidelines, including accurate enrollment, attendance tracking, billing, and supply management.
6. Review and verify team member payroll for accuracy, ensuring compliance with organizational policies and procedures.
7. Regularly review and assess individuals' Person-Centered Plans, ID notes, quarterly reports, consent forms, and data tracking to ensure alignment with care standards and regulatory requirements.
8. Supervise team member involvement in goal-specific activities and ensure accurate and timely documentation of individuals' progress toward their goals.
9. Collaborate with nursing and care coordination teams to ensure coordinated, comprehensive care for individuals.
10. Ensure adherence to all Federal and State regulations to maintain compliance and uphold high-quality care standards.
11. Follow and uphold Opportunity Village's established policies and procedures to maintain consistency and quality in service delivery.
12. Actively engage in community outreach, public education, and advocacy efforts to support individuals with disabilities and raise awareness.

• Representing the organization at community events, resource fairs, hiring events, or disability awareness campaigns.
• Facilitating on-site tours for community members, stakeholders, and partner organizations to showcase services, success stories, and day-to-day programming.
• Hosting and coordinating volunteer groups, providing orientation, guidance, and context around working with individuals with disabilities.
• Participating in Person-Centered Planning (PCP) meetings as an advocate and professional voice, collaborating with the individual's support team to ensure meaningful outcomes.

  13. Participates in investigations regarding incidents of abuse, neglect, isolation, or exploitation, ensuring timely and thorough reporting.

  14.Compile and organize data for grant reporting, ensuring accurate and timely submission for community program funding opportunities.

  15. Build and nurture relationships with community partners to facilitate long-term engagement, training opportunities, and enriching program          outings.

  16. Some travel to various locations in the Las Vegas area and between Opportunity Village campuses.

  17. Must be able to meet all requirements of OV vehicle policies and travel:

• Between worksite locations
• Within the community

   18. May be assigned other duties as needed.

SUPERVISORY RESPONSIBILITIES

This position oversees the work of Direct Support Professionals, Senior Direct Support Professionals, and Lead Direct Support Professionals.

Qualifications

SKILLS REQUIRED

• Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
• Ability to care, respond, and work with individuals with developmental disabilities.
• Must possess social perceptiveness to assess and understand other's reactions and behaviors.
• Ability to conduct tasks and successfully perform under critical deadlines.
• Must encompass a professional demeanor.
• Have a positive and enthusiastic outlook.
• Ability to define problems and draw valid conclusions.
• Ability to interpret instructions, gain knowledge, and have initiative.
• Computer literate.
• Self-directed, with a strong ability to work independently and to set and adhere to deadlines.
• Ability to fill out all required documentation, i.e., ID Notes and Incident Reports
• Ability to accept and apply performance-based feedback.
• Ability to set priorities, follow through to completion of tasks, work well under pressure, and maintain a high level of confidentiality.
• Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.

EDUCATION AND EXPERIENCE

• Required: High School Diploma or equivalent, with a minimum of three (3) years of verifiable supervisory experience in the Human Services or Health Care field.

               OR

Bachelor's degree in Human Services, Health Care, or a related field, with at least one (1) year of verifiable supervisory experience in the Human Services or Health Care field.

• Required: Valid driver's license and ability to meet insurance requirements.
• Required: Current CPI certification within 30 days of employment
• Required: Current CPR and First Aid Certification within 30 days of employment
• Required: Experience working with individuals with disabilities.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below represent those that a team member must meet to perform essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

• Ability to lift up to fifty (50) pounds
• Ability to assist individuals with physical tasks, including lifting, transferring, and other mobility needs.
• Frequent bending, sitting, standing, lifting and walking
• Ability to stand and walk for extended periods of time.
• Ability to endure varied noise levels from moderate to loud.
• Ability to tolerate slight to extreme indoor and outdoor temperatures.
• Manual dexterity to operate office equipment and examine documents, records, and files.