Demo

Mitigation Manager

OPS Staffing
Jacksonville, FL Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/13/2025

The Mitigation Manager must be able to respond, sell, and successfully manage water mitigation projects for both residential and commercial.

Other Responsibilities Include :

  • Managing all communications with insurance carriers and clients regarding mitigation
  • Accurately tracking payroll of our employees and contracted workers
  • Following established safety rules and regulations
  • Maintaining a safe and clean environment for the employees
  • Establishing and maintaining relationships with agents and adjustors
  • Training and guiding the mitigation technician team members through the mitigation process
  • Monitoring guidelines and profitability of specific insurance programs.
  • Creating accurate scopes of work and creating profitable estimates based on this scope of work
  • Evaluating team member performance
  • Completing necessary paperwork to record all job notes and utilizing proprietary software
  • Any other duties assigned by the manager

Qualifications :

  • Either Associates Degree or equivalent 2-3 years of experience in emergency mitigation services required
  • IICRC certification in Water (WRT), Advanced Structural Drying (ASD) and Carpet Cleaning (CCT) preferred
  • Xactimate experience preferred
  • Excellent computer skills, including but not limited to : MS-Excel, Word, and Outlook
  • Willingness to work on-call rotation to handle water losses
  • Ability to understand and comply with all policies and procedures., attendance, conduct and so forth as documented in the Employee Handbook.
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