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Part-Time Receptionist

Optalis Healthcare
Grand Rapids, MI Part Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/4/2025

Are you a warm and welcoming person that loves talking to people every day? Then this is the job for you! Optalis Health and Rehabilitation - Cranberry Park - Grand Rapids is currently recruiting for a Friendly, Professional, Part Time, Front Desk Receptionist.

Position Summary :

Performs office reception duties to provide outstanding service to patients, including greeting patients and visitors, answering the telephone, maintaining the reception workspace and lobby areas, communicating admissions and discharges, and provide facility information.

Essential Duties and Responsibilities :

  • Greet patients and clients in person and on the telephone in a professional, timely and friendly manner.
  • Answers telephone : Screen and routes calls. Takes accurate messages, answers questions regarding hours of operation, location of facility, services provided, etc.
  • Works cooperatively with supervisors, co-workers, medical staff and to provide professional and high standards patient service / care.
  • Adheres to scheduled work and break hours to ensure adequate front desk coverage.
  • Performs other related duties as needed and assigned.

Qualifications (Minimum Education and Experience Required)

  • High School Diploma or GED
  • One year office experience preferred
  • Experience with Microsoft Office, copiers, personal computers, printers, facsimiles, telephone.
  • Core Competencies

  • Customer First" Approach (responsive, helpful, conscientious, with both external patients and internal staff.)
  • Interpersonal Communication Skills (personable, tactful, diplomatic, builds rapport, treats others with dignity and respect, listens effectively)
  • Team Oriented / Collaborative
  • Conscientious
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