What are the responsibilities and job description for the ServiceNow Administrator (SaaS Platform Administrator) position at OpTech?
Job Details
Great Employment Opportunity for a ServiceNow Administrator!! (SaaS Platform Administrator)
Location: Pontiac, Michigan
1 year contract
The candidate must have 5 years of hands on experience administering ServiceNow, have excellent problem solving skills, and strong written and verbal communication skills.
OVERVIEW
- The primary responsibility of the ServiceNow Administrator is for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform.
- This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules. In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
- The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
- The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
Note: Experienced with Microsoft 365 Services, PowerBI, PowerApps, Salesforce, ServiceNow, Agile methodology
Interested? Apply today!!!
Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay.
OpTech is an equal opportunity employer and it committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics.
