What are the responsibilities and job description for the Front Desk Representative position at Optim Orthopedics?
Optim Orthopedics is seeking a full time Front Desk Representative for our Savannah location, to be part of our elite medical Team!
Optim Orthopedics believes in providing extraordinary healthcare to our community as well as an exceptional working environment for our employees. With locations across coastal Georgia and the Lowcountry of South Carolina, Optim Orthopedics is a physician owned practice that takes pride in offering Services across the continuum of orthopedic care.
Job Requirements:
As a Front Desk Rep, you will be an integral part of the medical team and patient experience. The representative will have the opportunity to:
- Greet and interact with patient's while obtaining pertinent intake information
- Ensure accurate and complete patient information is entered into the EHR
- Checks patient in/out; verifies patient demographics and insurance information
- Demonstrates a courteous, friendly and professional demeanor while he/she greets and checks in patients and vendors
- Prepares schools/work notes as needed
- Schedule follow up appointments with the requested provider according to the appropriate protocol
- Maintain a high confidentiality when servicing patients
- Other tasks as assigned
Joining the Optim Orthopedics team provides the candidate with the opportunity to grow within the organization while providing schedule flexibility and the opportunity to learn in a multifaceted environment.
Education, Certifications, Licensure and/or Experience:
Medical Front Office experience (1 year preferred), excellent customer service skills, ability to multitask in a fast-paced environment.
Computer Skills: EHR (Athena), Office 365, Microsoft Outlook
Optim Offers:
- Competitive Pay
- Company Benefits
- Vacation, Personal, and Sick Time Off
- Holiday Pay
- 401K Plan
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
