House Manager

Position Title: House Manager

Employment Type: Full-Time

Location: Hybrid - Applicants preferred to reside in one of the following Idaho cities: Idaho Falls, Pocatello, or Twin Falls.

Reports To: Peer Support/Recovery Coach Supervisor

Position Overview:

Optima Health Care Systems is seeking a compassionate and dedicated House Manager to oversee the day-to-day operations of our residential treatment facility. In this role, you will be responsible for ensuring a safe, structured, and supportive environment for clients in treatment for substance use and co-occurring mental health disorders. The House Manager will collaborate with clinical staff, clients, and their families to ensure the effective delivery of services and promote a healing, recovery-focused atmosphere. The ideal candidate will have experience in residential treatment settings, strong leadership skills, and a commitment to fostering a supportive living environment for clients in recovery.

Key Responsibilities:

• Client Supervision and Support:
• Provide day-to-day oversight of clients in the residential treatment facility, ensuring a structured and supportive environment conducive to recovery.
• Act as a point of contact for clients, offering guidance, encouragement, and support to help them meet treatment goals.
• Monitor client behavior and interactions, addressing any concerns and ensuring clients adhere to house rules and treatment protocols.
• Ensure that clients are following their individual care plans and participating in daily activities such as group therapy, individual counseling, and other scheduled activities.
• Facility Management:
• Oversee the daily operations of the residential facility, ensuring cleanliness, safety, and compliance with all health and safety standards.
• Coordinate and supervise household activities, including meal planning, housekeeping, and laundry services.
• Ensure that all areas of the facility are properly maintained and any repairs or maintenance needs are promptly addressed.
• Enforce facility rules, policies, and procedures, maintaining a safe and secure living environment for all clients.
• Collaboration with Clinical Staff:
• Collaborate with clinical staff to monitor client progress, report on client behavior, and provide feedback on the effectiveness of treatment plans.
• Participate in weekly team meetings and contribute insights regarding client progress, challenges, and needs.
• Assist with the implementation of individualized treatment goals and facilitate communication between clients, family members, and other healthcare professionals.
• Crisis Management:
• Respond promptly to any client crises, de-escalating situations as needed and ensuring the safety of all residents.
• Provide support to clients during difficult moments and help them develop coping strategies to manage stress, triggers, and other challenges.
• Coordinate with clinical staff and emergency services when necessary to address medical, psychological, or behavioral crises.
• Documentation and Reporting:
• Maintain accurate and up-to-date records of client attendance, behavior, and progress.
• Complete incident reports, client behavior logs, and other documentation as required by the clinical team.
• Ensure that all documentation complies with confidentiality regulations and organizational policies.
• Administrative Support:
• Assist in the coordination of client transportation to appointments and other necessary services.
• Help facilitate new client intake procedures and orientation, ensuring clients are familiar with facility rules and treatment expectations.
• Assist in the development and implementation of daily schedules and therapeutic activities for clients.
• Training and Staff Oversight:
• Supervise and mentor support staff, ensuring they are following procedures and providing clients with the necessary support.
• Assist with staff training and development to ensure that all personnel understand and adhere to policies related to client care, safety, and facility management.
• Provide ongoing support to staff, creating a positive and professional work environment.

Minimum Qualifications:

• Education:
• High School Diploma or equivalent (Required).
• Bachelor’s degree in social work, psychology, or a related field (Preferred).
• Experience:
• At least 2 years of experience in a supervisory or management role within a residential treatment or behavioral health facility.
• Experience working with individuals in recovery from substance use or mental health disorders (Preferred).
• Strong understanding of addiction and co-occurring mental health disorders and treatment processes.
• Experience managing and resolving conflicts within a residential or clinical setting.
• Skills & Competencies:
• Excellent interpersonal, communication, and leadership skills.
• Ability to remain calm, focused, and effective during crisis situations.
• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Ability to work effectively both independently and as part of a team.
• Knowledge of HIPAA regulations and confidentiality requirements.
• Proficient in basic computer applications (Microsoft Office, EHR systems).

Preferred Qualifications:

• Certification in addiction counseling or related fields (e.g., CADC, CAC, etc.).
• First aid and CPR certification (Preferred).
• Knowledge of ASAM criteria and other relevant treatment frameworks.

Schedule:

• Full-time, flexible schedule with availability for evening and weekend shifts.
• On-call availability as needed.

Compensation & Benefits:

• Competitive salary based on experience and qualifications.

About Optima Health Care Systems:

At Optima Health Care Systems, we are committed to providing comprehensive, compassionate care to individuals and families impacted by substance use and co-occurring disorders. Our team is dedicated to promoting recovery and empowering clients to live healthier, more fulfilling lives. As a House Manager at Optima Health Care Systems, you will play a critical role in helping clients navigate their recovery process and achieve their long-term goals while contributing to the overall success of our treatment programs.

Location: Hybrid - Applicants preferred to reside in one of the following Idaho cities: Idaho Falls, Pocatello, or Twin Falls.

Job Type: Full-time

Pay: $38,000.00 - $41,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Ability to Commute:

• Twin Falls, ID 83301 (Preferred)

Ability to Relocate:

• Twin Falls, ID 83301: Relocate before starting work (Required)

Work Location: Hybrid remote in Twin Falls, ID 83301

Salary : $38,000 - $41,000