What are the responsibilities and job description for the Manager - Office position at Optima Medical?
About Optima
Optima Medical is an Arizona-based medical group consisting of several locations and 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima Medical is currently seeking an Office Manager in the West Valley!
Responsibilities:
- Supervise administrative staff and all day-to-day office functions including front desk, insurance processing, appointment settings.
- Ensure compliance with current healthcare regulations, medical laws, and high ethical standards.
- Ensures patient satisfaction, including troubleshooting when there is a complaint and developing a process improvement to prevent recurrences.
- Ensures staffing is appropriate for day-to-day operations.
Job Qualifications:
- Previous working experience as Medical Office Manager.
- Experience with working with EMR Preferably ECW.
- Excellent organization and time-management skills.
- Communicates effectively and has strong verbal and written communication skills.
- Knowledge of medical office systems and terminology.
- Certified Medical Assistant.
- Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, and patients.
Why join our team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
