What are the responsibilities and job description for the Medical Assistant - Behavioral Health position at Optima Medical?
About Optima
Optima Medical is an Arizona-based medical group consisting of 23 locations and over 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We are seeking a Behavioral Health Medical Assistant to work with our care team! This individual will work with psychiatric providers.
Collaborative Care Model (CoCM)
CoCM stands for Collaborative Care Model. It is a team-based approach to mental health that involves collaboration between primary care providers, behavioral health coordinators, medical assistants, and psychiatric providers to deliver integrated and comprehensive care to individuals with mental health conditions. The goal of CoCM is to improve access to mental health services through community-based recourses, enhance patient outcomes, and provide more holistic and coordinated care.
Behavioral Health Medical Assistant Responsibilities:
- Thorough chart preparation before psychiatric appointments, which entails compiling accurate information such as current medication, hospitalizations, allergies, family medical history, etc.
- Documenting patient encounters, treatment plans, and clinical outcomes in electronic health records (EHR) or other healthcare information systems.
- Supervise Curogram and uphold ongoing communication with patients via this platform to attend to any requirements or concerns.
- Consistently monitor provider schedules to ensure that they are fully booked each day.
- Review provider progress notes to assist with scheduling patient for follow ups, labs, testings, etc.
- Ensure patient records are current and accurate.
- Communicate with pharmacies, healthcare providers, and insurance companies as necessary to facilitate seamless patient care.
- Support Behavioral Health Coordinators by aiding in scheduling, patient communication and provider communication when needed.
- Adhere to ethical and legal standards, including maintaining patient confidentiality and upholding professional boundaries in the delivery of mental health services.
Behavioral Health Medical Assistant Requirements:
- Must have certification as a Medical Assistant.
- Proven experience as a Medical Assistant.
- Strong organizational, communication, and computer skills are important for success in these roles.
- Must be able to work as part of a multi-disciplinary team
- Knowledge of health and patient care regulations preferably geared towards behavioral health
- Excellent communication skills
- Strong ethics
- Willingness to continue gaining knowledge and clinical experience
Why Join Our Team?
- Leadership and mentoring
- Resources to further career
- Fun work environment (events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
- This role is fully remote after training has commenced
- This role consists of four 10-hour shifts per week
