SENIOR DIRECTOR, HUMAN RESOURCES

Description

A Career “Where Every Day Matters”

We know that great care starts with great people! As strongly as we believe that every day matters for each of our residents, we are equally as passionate about providing a richly challenging, fully supported, and caring work environment for our team members. Every day, we work together to foster a positive and fulfilling workplace where teams can be creative, where opinions matter, and people enjoy a rewarding work life every day. Come join our amazing family of professionals!

AmeriCare Health & Retirement, Inc., a local San Diego based company headquartered in coastal north county Solana Beach, owns and operates award-winning senior living communities known as Silvergate Retirement Residences. AmeriCare employs over 330 team members and its home office leads and manages these communities with centralized: Finance, HR, Marketing, Development, and its Executive team. 

Requirements

• Oversee all aspects of the HR Function for staff members, management, and leadership team members  (recruiting, training, onboarding, payroll, performance evaluation, benefits, employee relations, safety, work comp, discipline, terminations, unemployment, and employment verification)
• Act as a strategic partner with the members of the operations team.
• Hire, train, manage, mentor and  evaluate the performance of HR staff and Business Office Managers to  increase their effectiveness, understanding of the HR function, and reduce risk.
• Refine and oversee orientation programs and trainings for all non-exempt staff members to assure compliance with the law and corporate policies.
• Coordinate closely with local sites and legal team on any employment-related claims and workplace  investigation for the company including: workers comp., harassment, discrimination, hostile work environment, etc.
• Oversee the development and  administration of employee performance review, development, reward and recognition programs.
• Oversee recruiting advertising  for company and communicating website changes to marketing
• Oversee payroll system to assure training, legal compliance and timely execution.
• Capable of filling-in and performing the duties of the Human Resource managers periodically.
• Manage & update job descriptions/functions to assure consistency & relevance. 
• Conduct periodic salary comparisons reviews in the local marketplace.
• Manage annual HR audit and implement corrective/recommended improvements.
• Oversee training programs for supervisors and managers and provide HR coaching to help them improve in their management abilities.

Other Responsibilities:

• As needed, proactively assist customers within the guidelines outlined in our Customer Service Standards.
• Ensure the handling and  communication of confidentiality is appropriately upheld by HR staff members.
• Oversee the handling of unemployment and workers’ compensation claims.
• Serve as company counsel on matters of labor laws and human rights legislation and compliance.
• Ensure company is compliant with Federal and State employment law.
• Promote a positive atmosphere and strong team work.
• Assist with annual and special projects assigned by Company President.
• Lead efforts to win annual Best Place to Work award.

Supervisory Responsibilities:

• The individual in this position supervises the HR Team, providing leadership and guidance to ensure the successful execution of HR strategies and initiatives.

Education and Experience:

• Education: Bachelor's degree preferred; HR certification programs and/or PHR and SPHR certification highly desirable.
• Experience: A comprehensive HR generalist background with a minimum of ten (10) years of progressively responsible HR management experience.
• Knowledge: In-depth knowledge of employment, benefits, and wage & hour laws and regulations required.
• Skills: Must possess strong written and verbal  communication, active listening, and superior interpersonal skills.

Qualifications:

• Must have 10-15 years of exempt level HR experience with at least 8 years of HR department leadership responsibility.
• Very strong communication,  organization, listening, and customer/staff member service skills.
• Excellent human relation skills including approachability, patience, neutrality, confidentiality, and professionalism.
• Proven leadership and  team-building skills with the ability to constructively address performance issues.
• Strong facilitation and  mediation skills.
• Ability to travel between stores.
• Intermediate math skills.
• Must be computer literate with experience in Windows, Outlook Express, Word and Excel.

Non-standard work schedule, travel or environmental requirements
The position is an in-person job working Monday-Friday and based in Solana Beach, CA. It is primarily on-site, but does periodically require visiting multiple locations in the San Diego area as needed. A portion of the job duties may be performed remotely on approved days.
 

Compensation & Benefits
We have a competitive total compensation package that offers an annual salary; medical, dental, vision, life, short-term, and long-term disability insurance; 401(k) retirement plan; Paid time off (PTO); and performance bonus potential.
 

Pay Range: $140,000 - $160,000
We will evaluate a variety of factors in determining individual pay decisions  which may include relevant education, experience, and skills; internal equity; complexity and responsibility of the role; and market demand relative to the position.

NO PHONE CALLS PLEASE!

While performing the duties of this job, this employee often works in an office environment. The employee may be required to drive to other locations and in those cases might be subject to moving mechanical parts and vibration. Noise levels at some client locations can be loud at times.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. They are: Bending sitting, lifting and driving and standing. Ability to use laptop, and telephone. 

While performing the duties of this job, the employee must regularly talk or listen. The employee is frequently required to stand, walk, use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must often lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  

Important notices

 We are committed to a policy of equal opportunity in which all qualified applicants receive equal consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, marital status, sexual orientation, gender, gender identity and expression, age, physical and medical disability, medical condition, genetic information, military or veteran status, or any other federal, state or local protected class.
 

The job description specifics provided above are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and requirements. We retain the right to add or change duties, education, experience, skills or any other requirements of the position at any time.

Salary : $140,000 - $160,000