Residential and Community Service Coordinator

Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply.

Optimae LifeServices, Inc. in Adel is hiring for a full-time Residential and Community Service Coordinator to work in Dallas County. Applicants should be caring, creative, and passionate about working with people experiencing Mental Illness, Intellectual, and/or Developmental Disabilities. The right candidate will join our leadership team in providing high quality services to our customers and leadership to our Team Leaders and Direct Support Professionals in a team based environment.

Qualifications:

• Be at least 18 years of age
• A high school diploma or GED is required.
• Bachelor’s Degree from an accredited university, preferred
• Two (2) years post high school education in a human service related field or two (2) years of full-time equivalent experience serving persons with disabilities is preferred.
• Be able to pass a required background check which includes Child and Dependent Adult Abuse, criminal record, and driving record checks

Duties:

• Coordinate and lead service delivery and service planning process to ensure the provision of service based on customer goals and desires
• Coordinate and lead staff coaching using pro-active problem solving, team based methods for customer-driven services, and monthly staff plans for development.
• Maintain comprehensive customer records in compliance with DIA, DHS, CARF, and other applicable standards.
• Coordinate services and procedures to provide for the health and safety of customers.
• Maintain human and civil rights in a manner consistent with Optimae LifeServices’ Mission, Vision, and Core Values.
• Coordinate all transfers and discharges with customers including discharge planning, future services, and review.
• Work alongside administration to market Optimae LifeServices’ services, collect data and maintain management information system, design, measure, and implement needed improvements and recognize accomplishments.
• Provide direct services when needed to meet the customers health and safety needs.
• Provide on-call support by carrying a cellphone when service needs dictate. Respond to calls in a timely manner and be available to provide direct support to customers when needed.
• Work as a team member to achieve financial objectives.
• Interview, hire, discipline, and terminate employees as needed.
• Perform other tasks as needed to support our Leadership Team.

We offer a wide array of benefits to full time staff including:

• Company paid life insurance
• Holiday premium pay
• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

A Note Regarding Experience:

Are you excited about this role, but don’t feel that your past experience fits perfectly with every qualification in the job description? We encourage you to apply anyway. You may just be the right candidate to join the Optimae family!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Human Services: 2 years (Preferred)
• Working with people with developmental disabilities: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person