Demo

Service Coordinator

Optimae LifeServices
Mount Pleasant, IA Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025

Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply.

Optimae LifeServices is hiring a full-time Service Coordinator for Mount Pleasant. Position requires On-Call and possibly weekends. The Service Coordinator requires the ability to multi-task in a sometimes-chaotic environment while being able to remain positive and supportive to those in need. Must be a good communicator who can support their staff, customers, and fellow team members while remaining to have an "At Your Side" attitude.

Duties:

  • May coordinate and approve all admission and funding procedures including gathering all intake information, service planning, and completing assessment of all Optimae LifeServices' Services.
  • Coordinate and lead the service delivery and service planning process to ensure the provision of services based on customer desires and goals.
  • Implement personnel policies and procedures in a manner consistent with Optimae LifeServices service manuals and handbooks.
  • Ensure services meet and exceed all regulatory credentialing and accrediting standards, including adequate records for customers and finances.
  • Establish and assure a system for training, evaluating, and developing staff and volunteers
  • Will participate in the on-call rotation.

Qualifications:

  • High school diploma or GED is required.
  • A bachelor's degree from an accredited college or university is preferred.
  • Three (3) years experience in the Mental Health Field.
  • Must have supervisory experience and demonstrate great leadership skills.
  • Basic computer skills are required.

A Note Regarding Experience:

Are you excited about this role, but don’t feel that your past experience fits perfectly with every qualification in the job description? We encourage you to apply anyway. You may just be the right candidate to join the Optimae family!

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • On call
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • Mental Health Field: 3 years (Required)
  • Supervising: 1 year (Required)
  • Leadership: 1 year (Required)
  • Communication skills: 1 year (Required)
  • Computer skills: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

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