What are the responsibilities and job description for the Front Desk Receptionist position at Optimal Physical Therapy?

Medical Receptionist Outpatient Physical Therapy - Bradenton, FL

Busy outpatient facility seeking the right person to join our team in Bradenton , FL .The right person will have the following skills and qualifications:- Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Dependable. Job Duties/Requirements (not limited to): - Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.- Ensures availability of treatment information by filing and retrieving patient records.- Maintains patient accounts by obtaining, recording, and updating personal and financial information- Knowledge of insurance companies - verifying patient coverage/benefits, checking status of outstanding claims, submitting for authorization/appeals.- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.- Protects patients' rights by maintaining confidentiality of personal and financial information.- Maintains operations by following policies and procedures; reporting needed changes.- Contributes to team effort by accomplishing related results as needed.If this sounds like the right position for you, send Resume with References. Serious Inquiries ONLY

Job Type: Full-time
Required experience: