What are the responsibilities and job description for the Customer Service Receptionist position at Optimal Spine and Sports Medicine?
Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a warm and welcoming manner.
- Manage incoming calls, ensuring proper phone etiquette and directing calls to the appropriate personnel.
- Schedule appointments and manage calendars for staff members efficiently.
- Maintain accurate filing systems and ensure all documents are organized and easily accessible.
- Perform clerical duties such as data entry, proofreading documents, and preparing correspondence.
- Assist with administrative tasks as needed, including handling mail and office supplies management.
- Provide support for various office functions to ensure smooth operations.
Skills
- Previous experience in a customer service or front desk role is preferred.
- Strong phone etiquette with excellent verbal communication skills.
- Proficient in clerical and administrative tasks with a keen eye for detail.
- Exceptional organizational skills with the ability to manage multiple priorities effectively.
- Familiarity with calendar management tools and computerized filing systems.
- Ability to proofread documents accurately to ensure high-quality communication.
- A proactive attitude towards problem-solving and assisting team members as needed.
Join us in creating a welcoming environment for our clients while contributing to the efficiency of our operations!
Job Type: Full-time
Pay: $15.50 - $16.63 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- No weekends
Ability to Commute:
- Houston, TX 77009 (Required)
Work Location: In person
Salary : $16 - $17