Medical Specialty Scheduling Coordinator/Receptionist

Requirements -

• Previous experience as a specialty medical receptionist in a similar customer service role is preferred
• Excellent customer service/people skills with the ability to handle challenging situations with professionalism and empathy
• Exceptional phone etiquette and communication skills
• Proficient in calendar management and scheduling software
• Detail orientated with strong organizational skills
• Ability to prioritize competing tasks effectively
• Willingness to be flexible in schedule within reason
• Proficiency in Microsoft Office Suite
• High School diploma or equivalent, Medical Assistant certification a bonus

Duties -

• Schedule and coordinate patient appointments
• Manage and maintain calendars for team members
• Vital signs and light laboratory assistance
• Communicate effectively with office staff and patients
• Answer phone calls and respond to inquiries in a professional, friendly manner
• Utilize phone systems to transfer calls and take accurate messages
• Perform general clerical duties such as filing, data entry, organizing documents and medical records
• Accepting payments via electronic devices

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs

Please submit your resume highlighting relevant experience. Answer the question:

Job Type: Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Medical Specialty:

• Holistic Medicine

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Commute:

• Grand Rapids, MI 49546 (Required)

Ability to Relocate:

• Grand Rapids, MI 49546: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $24