What are the responsibilities and job description for the Scheduling Coordinator position at Life Journey Psychological Services?
Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will play a crucial role in managing appointments and clinician schedules, ensuring efficient operations within our office in relation to scheduling. This position requires excellent communication skills and the ability to work effectively in a fast-paced environment. Familiarity with scheduling systems and adherence to HIPAA regulations are essential for success in this role.
Responsibilities
- Manage and coordinate patient appointments, ensuring optimal scheduling for both patients and providers.
- Answer phone calls with professionalism, providing excellent phone etiquette while addressing patient inquiries and concerns.
- Maintain accurate records of patient information and appointments in compliance with HIPAA regulations.
- Collaborate with administrative staff to streamline office operations and improve patient flow.
- Assist in obtaining proper client paperwork (includes but not limited to intake paperwork and consents, ROI forms, etc)
- Provide front desk support as needed, including greeting patients and handling administrative tasks efficiently.
- Ensure that all scheduling systems are updated regularly to reflect changes or cancellations in appointments.
- Maintain communications and relationships with clinical staff.
Qualifications
- Previous experience as a Medical Receptionist, Scheduling Coordinator, or a similar role within a medical office setting is preferred.
- Familiarity with office systems and scheduling software is highly desirable.
- Strong understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
- Excellent phone etiquette and communication skills, both verbal and written.
- Ability to multitask effectively while maintaining attention to detail in a busy environment.
If you are passionate about providing exceptional support in a healthcare setting and possess the necessary qualifications, we encourage you to apply for this vital position within our team.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Commute:
- Grand Rapids, MI 49512 (Required)
Ability to Relocate:
- Grand Rapids, MI 49512: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000