What are the responsibilities and job description for the Program Manager position at Optimas Solutions?
Description
Position overview:
We are looking for a highly driven Program Manager to manage the relationships and development of our top customers and to convert new opportunities in strategic markets/geographies.
The Program Manager main objectives are:
The Program Manager will be responsible of the following:
The ideal candidate must have the following competencies:
Position overview:
We are looking for a highly driven Program Manager to manage the relationships and development of our top customers and to convert new opportunities in strategic markets/geographies.
The Program Manager main objectives are:
- To define and execute a strategy that drives profitable high growth opportunities.
- To protect and develop the relationships at our top customers.
- To penetrate strategic target customers and markets through face to face meetings.
The Program Manager will be responsible of the following:
- Active communications through periodic face to face business reviews with customers and to identify further short and long term opportunities to strengthen the partnerships.
- To identify and assess the customer’s critical needs and manage those requirements in collaboration with our internal teams.
- Identifying and developing new target accounts.
- Identifying new distribution partners.
- Owning the global supply contracts and keeping track of all contractual obligations.
- Working closely with the Technical & Marketing departments on the launch of new products.
- Clarify and communicate all customer expectations and requirements including but not limited to: timing schedules, engineering requirements, pricing, quality and delivery.
- Facilitate regular meetings with the Customer to eliminate roadblocks and ensure all program deliverables are being met on time and within budget.
- Meet with internal and external stakeholders on a regular basis to ensure all program deliverables are being met on time and within budget.
- Develop and maintain time lines to meet all customer expectations and deliverables.
- Maintain master program timing schedule.
- Coordinate execution of customer requirement with all internal departments at minimum expense
- Develop and manage supply chain partners to ensure quality, delivery & cost targets
- Financial reporting (plan vs. actual or investment, production prices, manufacturing plan).
- Maintain internal and Customer open issues list.
- Facilitate inter-departmental and Customers meetings to eliminate roadblocks.
- Maintain and report out meeting minutes.
- Prepare and present milestone reviews to management
- Assist and engage in the timely completion of project quotation and delivery.
- Assist in obtaining purchase orders for piece price and tooling
- Assist accounting in collection of A/R as required.
- Develop working relationship with customers that will enhance Optimas’ business opportunities and growth in market share.
- Other duties as assigned
The ideal candidate must have the following competencies:
- Strategic Vision.
- Building organizational capacity.
- Results driven.
- Embrace change.
- Collaboration and Influence.
- Entrepreneurial spirit.
- Customer value and Market focus.
- B.S. in Industrial Engineering or any other relevant academic background.
- At least 5 years of relevant working experience.
- Excellent Communication skills.
- Proven track records in B2B account management, preferably in global locations.
- Experience in contract negotiation and managing enterprise level agreements.
- Strong ability to work in the "C-suite" as well as with production floor associates.
- The ability to interact successfully with external and internal stakeholders.
- Strong presentation and communication skills.
