Medical Receptionist/Front Desk

Optimum Primary Care Clinic currently seeking a dedicated and compassionate Front desk schedular/ Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a seamless experience from the moment they walk through our doors. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for helping others, we invite you to bring your talents to our dynamic team.

Job description

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Call to confirm appointments for the next day prior to end of day.
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying medical assistant of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions.
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Confirm patient information is current and updated.
• Clean front lobby area daily
• Keep coffee and creamer stocked.
• Scanning documents into patient files daily
• Other duties as assigned.
• All duties and responsibilities are subject to change at any time and at the discretion of the management team.

Qualifications:

• Communication skills to converse clearly over the telephone and in person.
• Organization and time management to manage a variety of tasks effectively.
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers.
• Technological skills, such as using word processing and spreadsheet programs to track data.
• Interpersonal skills to interact positively with patients who may be upset or stressed.

Experience:

• Customer service: 2 years (Preferred)
• Computer skills: 2 years (Preferred)
• Medical terminology: 1 year (Preferred)

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• Monday to Friday

Work Location: In person

Salary : $16 - $18