What are the responsibilities and job description for the RV Service Foreman position at Optimum RV?
Optimum RV, a growing full-service RV Dealer, is seeking an experienced RV Shop Foreman to join our team.
Summary:
The Shop Foreman is essential to the success of our service department. As a Shop Foreman with Optimum RV you will be responsible for dispatching orders to the appropriate technicians, making sure the work gets done efficiently and opening & communicating with the service advisors. As a leader, you will be responsible for managing the technicians' work.
Responsibilities:
Directly oversee and support technicians.
Assist Service Manager in training personnel.
Carry out established policies and procedures.
Perform quality assurance activities as directed through quality assurance inspections, random quality checks and training technicians in quality assurance.
Assist Service Manager in resolving customer complaints and general customer relations.
Assist Technicians with mechanical diagnosis and performance.
Schedule, assign, and supervise work with the objective of maximizing the balance of quality, productivity, and profit.
Supervise maintenance of tools and shop equipment.
Maintain clean and safe shop
Perform other duties as assigned by the Service Manager.
Minimum Qualifications:
Required to perform work inside and outside, in all-weather situations, at the shop division location.
Must be able to operate simple to complex and heavy-duty machinery.
5 years Shop Foreman experience
Master Certified preferred
Ability to successfully pass a General Abilities Assessment and Post-offer background check, physical and drug screening.
Experience working in a heavy-duty truck dealership or independent shop environment is a requirement.
Extensive knowledge of how service shop operation
Essential Characteristics:
Strong customer service skills, organizational skills and leadership abilities are essential
Excellent verbal and communication skills
Candidate must be a motivated individual who can work independently.
Benefits:
Optimum RV offers an excellent benefits package to all eligible employees including:
Competitive wages
Medical insurance
Dental insurance
Vision Insurance
Company-Paid Life insurance
Supplemental Life Insurance
Short & Long Term Disability
Critical Illness, Accident and Hospital Indemnity coverage
EAP
Wellness Program including Gym Reimbursement
Vacation, Personal Time & Holiday pay
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.