What are the responsibilities and job description for the Practice Manager - Community HealthCenter- Bridgeport position at Optimus Health Care?
Join a Team That Makes a Difference at Optimus Health Care!
Are you passionate about providing high-quality, patient-centered care? Optimus Health Care—the largest provider of primary health care services in Fairfield County—is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve.
Optimus Healthcare is looking for a Practice Manager with five years of healthcare experience to join our team. The Practice Manager will have oversite for our Stratford clinic and our Wellness Center.
The Practice Manager is responsible for aiding, directing, planning, coordinating, and supervising the operations within a designated site. The Practice Manager will assist senior leadership with long-term planning of priorities to maintain operations ensuring activities are appropriately integrated into the strategic direction, as well as the mission and values of the organization while ensuring compliance with regulatory agencies such as the Joint Commission, HRSA and the Connecticut Department of Public Health.
EDUCATION: Bachelor’s degree preferred, or an associate degree with 5 years’ supervisory experience.
EXPERIENCE: Five years’ experience in the medical field. Experience in Health Care Practice Management Systems.
LANGUAGE SKILLS: Bi-lingual Spanish/English helpful
REASONING ABILITY: Critical thinking, analytical and problem-solving skills
LICENSURE / CERTIFICATION: MHA preferred but not required
Professional positive attitude, vision, understanding of customer service principals, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position.
Working For Optimus
Are you passionate about providing high-quality, patient-centered care? Optimus Health Care—the largest provider of primary health care services in Fairfield County—is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve.
Optimus Healthcare is looking for a Practice Manager with five years of healthcare experience to join our team. The Practice Manager will have oversite for our Stratford clinic and our Wellness Center.
The Practice Manager is responsible for aiding, directing, planning, coordinating, and supervising the operations within a designated site. The Practice Manager will assist senior leadership with long-term planning of priorities to maintain operations ensuring activities are appropriately integrated into the strategic direction, as well as the mission and values of the organization while ensuring compliance with regulatory agencies such as the Joint Commission, HRSA and the Connecticut Department of Public Health.
- Enforces Optimus’ mission and strategic vision and PCMH model.
- Recommend operational improvements to improve efficiency, effectiveness, and patient experience.
- Supervise and serve as a resource for the daily operations and activities of the site, including managing and oversight of clinician patient schedules, daily front office staffing and responsibilities, patient access, patient continuity and patient flow.
- Analyze data, including visits per clinician/site, no-show rate, next day appointment, payor mix and implement changes to improve operations and quality of care provided.
- Establish goals, objectives, and procedures for improving operations, including increasing the number of visits for the site, patient experience and customer service.
- Work closely with the Human Resources Department on recruitment of front office staff, staff development and employee performance standards.
- Assist with the business and financial affairs of the site and contribute to the fiscal management in conjunction with the Finance Department.
- Collaborate with the site clinical leader to ensure medical records are completed and closed in the time required in accordance with Optimus policy.
- Oversee front office staff regarding their responsibilities, including registration, insurance information/verification, patient flow/recalls and customer service.
- Collaborate with the Billing Department to provide training and weekly auditing of front office staff to ensure the quality and accuracy of registration information obtained to bill clean claims.
EDUCATION: Bachelor’s degree preferred, or an associate degree with 5 years’ supervisory experience.
EXPERIENCE: Five years’ experience in the medical field. Experience in Health Care Practice Management Systems.
LANGUAGE SKILLS: Bi-lingual Spanish/English helpful
REASONING ABILITY: Critical thinking, analytical and problem-solving skills
LICENSURE / CERTIFICATION: MHA preferred but not required
Professional positive attitude, vision, understanding of customer service principals, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position.
Working For Optimus
- OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.
- 100% Outpatient Setting
- Excellent health & welfare benefit options
- Competitive Compensation
- Optimus and its caring, multilingual staff proudly serve our community in a patient-centered environment.
