What are the responsibilities and job description for the Licensing and Quality Assurance Specialist position at Options Residential?

We have an exciting opportunity available to join Options Residential's leadership team! The Licensing and Quality Control Specialist provides support to the Directors of programs to ensure licensing and quality standards are maintained to our high standards.

Licensing Management

Our organization has multiple locations and services that must maintain licensing standards as well as company expectations. This position supports organizational goals by taking steps to ensure programmatic consistency, sustainability, and growth potential. This position is responsible for :

Completing licensing paperwork for all locations correctly and timely with requests from the County and State and sending those completed documents to the Executive Director or designated Director for review, approval, and signature.
Completing licensing visits with program leaders and complete follow-up as necessary for any noted deficiencies.
Completing bi-monthly licensing walkthroughs at each program location to ensure continued compliance with licensing requirements.
Preparing and submitting necessary compliance reports and documentation to program leadership.

Quality Control Management

Quality services standards are essential to promoting an environment where individuals receiving support can thrive. This position supports organizational goals by taking steps to ensure programmatic consistency, sustainability, and growth potential. This position is responsible for :

Completing and analyzing customer response surveys regarding quality and competency of programs, staff, and living environments and providing reports of outcomes to designated Director for review.

Completing observations of employees providing support to residents within the programs and providing documentation to designated Director for review.

Completing quality checks on residents' annual paperwork and other documentation generated by the program and providing reports to the designated Director for review.

Committee and Meeting Responsibilities

This position interacts with multiple programs and groups and as such has a unique perspective to support different quality initiatives through various departments. This position will be an active member of the Organization's safety committee and Quality Management Planning group.

Starting Salary Range : $28.00 - $29.00 Hourly

Benefits : Eligible 1st of the month after 60 days employment. Health insurance (ICHRA), Dental, Vision, Company Paid Life / LTD. 401k-eligible after 90 days employment. Must be scheduled 30 hours per week to be benefits-eligible.

Schedule : Full time 40 hours. Monday-Friday 8am-4 : 30pm. Evening and weekend hours may occasionally be required to prepare for licensing visits

Job Requirements

This position requires a bachelor's degree in social sciences with a minimum of five (5) years of experience in a social services field such as foster care, mental health, child welfare, brain injury, intellectual / developmental disabilities. Supervisory experience is strongly preferred. :

Also required :

Proficient knowledge of Minnesota Statute 245D and 144G and others as required.

Effective written and oral communication skills to maintain relationships

Strong presentation and people skills

Ability to work independently and take initiative.

Ability to maintain professional composure and effectively represent the organization.

Strong deductive reasoning, problem sensitivity, and critical thinking skills.

Ability to maintain an elevated level of confidentiality.

Supervisory experience is strongly preferred

Excellent leadership skills with an ability to influence others and drive change; "hands-on" leader who promotes collaboration through example

Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines

Self-motivated and collaborative; a team player

Education and Work Experience

Options Residential, Inc will conduct a Minnesota Department of Human Services Background Study on all new employees. Employees in driving positions will also be subject to a Motor Vehicle Background check. Continued employment will be contingent on a cleared background study and a satisfactory MVR.

Salary : $28 - $29

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