Business Process Analyst

Optomi, in partnership with one of the world’s largest automotive financial services companies, is seeking a Business Process Analyst to join a high-impact team driving digital transformation through AI, RPA, and intelligent automation. You'll be working on real-world projects that make life easier for operations teams - from automating insurance doc reviews to streamlining reporting processes - all while learning cutting-edge tools in a collaborative, tech-forward environment.

Heads up: contractors cover their own parking if onsite

Responsibilities of the right candidate:

• Identify and analyze opportunities for process improvement and automation within the organization.
• Gather and document detailed business requirements from stakeholders.
• Collaborate with technology teams to develop and deliver automation and AI solutions that meet business needs.
• Conduct cross-functional audits to identify procedural inefficiencies and recommend improvements.
• Work with subject matter experts to ensure solutions align with business objectives and regulatory standards.
• Develop and maintain project plans, timelines, and status reports to ensure successful project delivery.
• Facilitate communication between business units and technology teams to ensure alignment and successful implementation of solutions.
• Monitor and evaluate the effectiveness of implemented solutions and identify areas for further improvement.
• Stay current with industry trends and best practices in process optimization, automation, and AI technologies.

Qualifications of the right candidate:

• Strong analytical skills to identify opportunities for process improvement and automation.
• Experience in gathering and documenting business requirements.
• Proven experience in working with technology teams to develop and deliver solutions.
• Knowledge of automation and AI technologies and their application in business process optimization.
• Excellent communication and collaboration skills to work effectively with stakeholders and technology teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Experience with project management tools and methodologies is a plus.

Tools or Technologies:

• RPA Platforms: UiPath, Automation Anywhere, Blue Prism, Robocorp
• Data Analysis & Visualization: Excel, Power BI, Tableau
• Project Management Software: Jira, Asana, MS Project
• AI/ML Frameworks & Platforms: Python-based libraries (e.g., Pandas, scikit-learn), TensorFlow, PyTorch -Process Modeling Standards: BPMN (Business Process Model and Notation)