What are the responsibilities and job description for the ServiceNow Manager position at Oraapps Inc?
Job Details
Education and/or Experience:
- Bachelor's degree in computer science, engineering, business administration, or a related technical discipline
- 5 years of experience in the ServiceNow Platform
- Strong leadership and influence skills
- Professional, organized, and strong communicator
- Excellent teamwork, facilitation, relationship building, and negotiation skills
- Ability to present to all levels of management & executive leadership
- Familiarity with SOX audits, change management process, SDLC and testing processes
- Management experience preferred.
Technical Qualifications:
- ServiceNow Certified Systems Administrator and/or Developer is a must
- Expertise in overall ServiceNow Platform including ITSM, ITAM and ITOM
- Experience with ServiceNow HRSD, ITBM and other common applications desired
- Expertise of ServiceNow CMDB, Workflows, Discovery, and Integration Hub
- Extensive SQL database analytics
- High PC skills including experience with Microsoft Office Suite including Word, Excel, Power Point, Outlook, SharePoint.
Other Qualifications:
- Able to work independently and enjoy a high degree of interaction with team members
- Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
- Self-motivated and driven
- Ability to manage a diverse remote staff
- Maintain a sense of urgency and ability to work with and meet deadlines
- Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
- Demonstrates excellent time management and prioritization skills
- Attention to detail and commitment to a high level of accuracy
- The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
- Ability to maintain a professional demeanor and positive attitude
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
