Senior Functional Consultant

Key Responsibilities:

• Identify and Document NetSuite Value for Clients:
  • Collaborate with clients in General Business Industry combining Distribution, Retail, or Manufacturing and Accounting/Financials backgrounds to understand their specific business objectives and how NetSuite can deliver significant value to their operations.
• Drive Customer Satisfaction and Referenceability:
  • Ensure a high degree of customer satisfaction through effective project management and the delivery of quality solutions that address the unique challenges and opportunities.
• Understand Clients' Business Processes:
  • Conduct comprehensive analyses of clients business within Distribution, Retail, or Manufacturing and Accounting/Financials areas, focusing on topics such as: operational efficiency, Procurement, Sales, Logistics, Supply Chain Management, Accounting, Financials, Reporting, Banking, customizations and automations. 
  • Use this understanding to identify opportunities for operational improvement and align NetSuite functionalities with the specific business objectives of the General Business Industry.
• Propose Solutions Based on Client and Business Knowledge:
  • Utilize your deep knowledge of client needs and NetSuite capabilities to propose customized solutions that address specific challenges in Distribution, Retail, or Manufacturing and Accounting/Financials. Engage in strategic discussions with clients to align NetSuite functionalities with their evolving needs and sector-specific goals.
• Collaborate with Highly Skilled Teams:
  • Work alongside team members with advanced functional and technical skills to deliver comprehensive solutions that address the complex needs of clients in Distribution, Retail, or Manufacturing and Accounting/Financials.
  • Contribute to a collaborative environment where complex issues are tackled through collective expertise and business processes in these sectors are optimized.
• Moderately Complex Problem Solving:
  • Address and resolve moderately complex problems by applying your understanding of company policies and processes, with a focus on specific needs regarding Distribution, Retail, or Manufacturing and Accounting/Financials. Seek guidance when necessary while maintaining autonomy in problem-solving and ensuring the delivery of high-quality solutions for clients in these sectors.
• Drive Consensus and Remediate Gaps:
  • Lead efforts to identify and close gaps in system configuration and current processes, ensuring solutions are tailored to Distribution, Retail, or Manufacturing and Accounting/Financials. Work towards consensus with clients on the approach to remedy these gaps, enhancing system effectiveness and aligning with specific industry business objectives.

Required Qualifications:

 Experience in Defining Requirements for Complex Customizations and Integrations:

• Proven ability to define and document requirements for complex customizations and integrations within ERP systems, with a specific focus on Distribution, Retail, or Manufacturing (these are a must) and Accounting/Financials (desirable). Track record of developing and implementing customized solutions that address the unique challenges and opportunities of these sectors.
• Educational Background:
  • Bachelor’s degree in Business Administration, Accounting, Engineering, Logistics or a related field.
  • Advanced degrees or relevant certifications will be considered a plus.
• Strong Communication Skills:
  • Excellent verbal and written communication skills.
  • Ability to articulate technical concepts clearly and understandably to non-technical stakeholders, especially in Distribution, Retail, or Manufacturing (these are a must) and Accounting/Financials (desirable) contexts.
• Focus on Customer Satisfaction:
  • Passion for driving high levels of customer satisfaction and building long-term relationships.
  • Experience in roles involving direct client interaction or contact, with a particular focus on the Distribution, Retail, or Manufacturing (these are a must) and Accounting/Financials (desirable) areas.
• ERP or CRM Knowledge:
  • Strong understanding of ERP or CRM systems and their business applications, especially in Distribution, Retail, or Manufacturing (these are a must) and Accounting/Financials (desirable) sectors.
  • Ability to leverage this knowledge to propose and implement effective and sector-specific solutions for clients.

Preferred Qualifications:

• Specific experience with NetSuite, particularly in configuring and customizing the platform to meet the business needs of Distribution, Retail, or Manufacturing (these are a must) and Accounting/Financials (desirable) sectors.
• Experience in the Distribution, Retail, or Manufacturing (these are a must) and Accounting/Financials (desirable), focusing on inventory management optimization, supply chain efficiency, and production tracking, Accounting, Financials, Reporting, Banking, customizations, and automations. 
• NetSuite certifications (e.g., NetSuite Administrator, SuiteFoundation, ERP Consultant).
• Consulting Experience:
  • 3 to 5 years of consulting experience, preferably in roles involving ERP or CRM systems and serving Distribution, Retail, or Manufacturing (these are a must) and Accounting/Financials (desirable) areas.
  • Previous experience working with ERP or CRM platforms such as Oracle Fusion, HCM, Salesforce, SAP, NetSuite, or Microsoft Dynamics 365.

About Us:

At Oracle - NetSuite, we are leaders in enterprise solutions focused on transforming and optimizing our clients' operations in the General Business Industry, with a particular emphasis on the General Business & Non-Profit sectors. Our mission is to help clients overcome industry-specific challenges and seize opportunities through innovative and customized NetSuite solutions. We value integrity, excellence, and collaboration, and offer a dynamic and supportive environment for our employees to develop their skills and grow professionally.

If you are interested in joining our team and have the passion and experience to make a difference, we invite you to apply.

Career Level - IC2