Technical Account Manager Intern

What You Will Bring:

• Working toward BA/BS degree in relevant field or equivalent experience
• Minimum 3.3 GPA preferred; candidates entering their final year of studies in the fall academic year preferred.
• Initiative-taking self-starter capable of working independently and in a team setting.
• Exceptional professionalism and work ethic
• Strong written and verbal communications
• Ability to learn quickly and adapt to changing job duties and deadlines.
• Possess effective communication, customer management/engagement, project management skills. 
• Ability to work cross-function and manage multiple projects/tasks simultaneously.
• Demonstrate competency of interpersonal skills, team leadership, business acumen, relationship building

What’s In It For You:

• Shadowing, mentoring, and training with our experienced team of Technical Account Management and Customer Success Services professionals
• Exposure to customer satisfaction and success principles in a fast-paced environment
• Opportunities to collaborate with other interns and attend internal and external meetings (some will be virtual)

How to apply

Visit Oracle.com/Campus > Quick Apply > 

Interns are hired as Oracle Temporary employees whose full or part-time assignments range from a two-week minimum to six months, with a one-year maximum. The company makes no express or implied commitment that your temporary employment will have a minimum or fixed term as employment with Oracle is at-will.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status or any other characteristic protected by law.

As part of Oracle's standard employment process, candidates undergo a complete background check prior to an offer being extended. These background checks are conducted by a professional third-party firm at no charge to you and include  prior employment verification, education verification, social security trace, criminal background check and motor vehicles records (where required for position).

Career Level - IC0

Qualifications:

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $18.99 to $38.32 per hour; from: $39,500 to $79,700 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Responsibilities:

What You Will Do:

• Participate in a training and mentoring program to develop customer management skills and capabilities.
• Engage in learning activities and gain exposure to areas of the business that are foundational to customer success and service,
• Work with a team of TAM interns to collaborate and build foundational customer management skills in a team setting,
• Gain exposure to the portfolio of Customer Success Services offerings and understand the key components to the successful delivery of services,
• Present to other TAM interns, mentors, and management on topics to gain experience and improve presentation positioning and skills,
• Have an opportunity to understand escalation processes as it relates to delivering the Customer Success Services portfolio of services.

Salary : $19 - $38