Field Service IT Technician

Orada Technology Solutions is an IT Consulting Company, and is looking for motivated and professional technicians that are willing to work in order to provide level 2 break/fix tasks. Our end users will submit their technical issues through our our ticketing system by which technicians will pick and choose which devices they want to repair and the timeframe in which they will repair it in.

Job Title: Field Service IT Technician

Location: New York City (All Boroughs)​

Pay Rate: $40.00- $50.00 per hour​

Job Type: Independent Contractor (1099)​

Schedule: Flexible; technicians can choose assignments based on their availability

Responsibilities:

• Perform on-site hardware repairs and maintenance for clients across various NYC boroughs
• Ensure proper installation of replacement parts for hardware issues; address software-related concerns as needed​
• Maintain accurate service records and part usage by properly updating the ticketing system
• Log into the company’s ticketing system to track, update, and close service tickets, ensuring accurate job documentation and billing
• Coordinate with internal support teams for guidance and issue resolution rather than directly communicating with end users
• Manage travel to service locations independently, ensuring timely arrival and adherence to scheduled appointments

Requirements:

• Associate's degree in Computer Science or 2 years of hands-on experience in computer hardware repair
• Must carry yourself professionally at all times
• Must be fluent in English
• Proficiency in diagnosing and repairing computer hardware components
• Basic understanding of software troubleshooting
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service abilities
• Must own and maintain personal tools necessary for computer repair tasks
• Must be comfortable with a background check
• Reliable transportation is required to travel to client sites within the designated boroughs

Application Process: Interested candidates should submit their resume, highlighting relevant experience and qualifications. Please include any certifications or specialized training in computer repair.​

Equal Opportunity Statement: We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.​

Job Type: Contract

Pay: $30.00 - $50.00 per hour

Expected hours: 1 – 40 per week

Benefits:

• Flexible schedule

Schedule:

• On call

Work Location: In person

Salary : $30 - $50