What are the responsibilities and job description for the Administrative Specialist - Customer Service Division position at Orange County Government?
Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.
Orange County Utilities provides water resources and solid waste recovery services to protect and enrich the lives of the citizens and guests of Orange County Florida. Orange County Utilities successfully manages growth and serves one of the fastest growing large metropolitan areas in the county in the last 40 years while maintaining excellent quality, customer service and preserving the environment.
The Customer Service Division is seeking an highly qualified individual to fill the position of “Administrative Specialist”.
Job Description
General Functions
This position is responsible for coordinating and providing administrative/clerical support to the assigned division/section. The role is responsible for assisting with day-to-day functions of the assigned area and for performing a variety of administrative support tasks including communicating with internal county staff.
Work is performed under the general supervision of the assigned supervisor and is reviewed through reports and logs for accuracy and achievement of desired results.
Representative Duties /Assignments
Graduation from high school or equivalent and two years of experience in clerical or secretarial work or equivalent combination of relevant education and experience.
Preferences
Open Date: 02/05/2025
Close Date: 02/08/2025
This posting is subject to close without prior notice.
Salary Information
Pay Grade: 010 - From $17.57 to $21.52
FLSA Status: Non-Exempt
Placement based on Education and Experience
Benefits
For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx
Veterans Preference
If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.
Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.
Educational Requirements
If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.
Address
Orange County Utilities
Customer Service Division
9150 Curry Ford Road
Orlando, FL 32825
Notes
Hours: 40
Working hours: Monday – Friday / 8:00am – 5:00pm
Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.
Orange County Utilities provides water resources and solid waste recovery services to protect and enrich the lives of the citizens and guests of Orange County Florida. Orange County Utilities successfully manages growth and serves one of the fastest growing large metropolitan areas in the county in the last 40 years while maintaining excellent quality, customer service and preserving the environment.
The Customer Service Division is seeking an highly qualified individual to fill the position of “Administrative Specialist”.
Job Description
General Functions
This position is responsible for coordinating and providing administrative/clerical support to the assigned division/section. The role is responsible for assisting with day-to-day functions of the assigned area and for performing a variety of administrative support tasks including communicating with internal county staff.
Work is performed under the general supervision of the assigned supervisor and is reviewed through reports and logs for accuracy and achievement of desired results.
Representative Duties /Assignments
- Serves as an information resource for County employees and general public on routine matters. Routes visitors to appropriate staff members and requested location
- Performs a variety of routine clerical and receptionist duties, e.g., mail distribution, filing, appointment/meeting scheduling, purchase orders, completing standard county forms and reviewing documents etc.
- Participates in emergency activities/response.
- Coordinate with Division staff to complete payroll / Kronos timesheets.
- Responsible for handling confidential information and keeping it secure
- Performs data entry as applicable
- Performs other related duties as assigned.
Graduation from high school or equivalent and two years of experience in clerical or secretarial work or equivalent combination of relevant education and experience.
Preferences
- Ability to type at a rate of 40 correct words per minute.
- PC experience with word processing, spreadsheet or presentation software.
Open Date: 02/05/2025
Close Date: 02/08/2025
This posting is subject to close without prior notice.
Salary Information
Pay Grade: 010 - From $17.57 to $21.52
FLSA Status: Non-Exempt
Placement based on Education and Experience
Benefits
- 10 paid holidays and 2 floating holidays annually.
- 18 days paid time off per year.
- Longevity bonus based on years of service.
- 6 days of paid TERM (sick) time annually.
- Low-cost medical, dental, vision, additional life insurance.
- Free basic life, long term disability, and employee assistance for all the family members effective on day one.
- Participation in the Florida Retirement System.
- Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
- Free access to Wellworks gyms and Orange County Recreation Centers.
- Free onsite wellness coaching, including dietician and nurse.
- Tuition reimbursement program.
- Earn service time to forgive student loans.
For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx
Veterans Preference
If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.
Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.
Educational Requirements
If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.
Address
Orange County Utilities
Customer Service Division
9150 Curry Ford Road
Orlando, FL 32825
Notes
Hours: 40
Working hours: Monday – Friday / 8:00am – 5:00pm
Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.
Salary : $18 - $22
