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Application Support Specialist - $1,000 Sign On Incentive

Orange County Government
Orlando, FL Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/1/2025
Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Job Description

General Functions

Performs responsible technical work applying a detailed knowledge of system architectures, application software, programming, system design, and data processing fundamentals in a multi-vendor, multi-CPU client server environment.

Work is performed under the general supervision of the Enterprise IT Supervisor or their designee and is reviewed for compliance with division objectives and policies and for achievement of desired results.

Representative Duties/Assignments

  • Responsible for reviewing technical architectures, application software and data processing procedures ensuring efficient and effective utilization of system resources.
  • Prepares project management documents, charts and support materials such as time estimates, resource allocation, resource assignments, costs, and project implementation timelines.
  • Originates and prepares test plans to quantify and prove the project or application meets specifications and will deliver the desired solutions and results.
  • Prepares a complete logical design specification and graphic charting of total system architectures including the documentation for system input, output, databases, manual and mechanized functions, back up procedures and support requirements.
  • Performs other related duties as assigned.


Minimum Qualifications

Bachelor's Degree from an accredited institution in Computer Science or a closely related field and two years of data processing experience, to include one year of project implementation experience; or an equivalent combination of relevant education or experience on a year for year basis.

Preferences

  • Experience with the administration of internal/external DNS, specifically Infoblox
  • Experience with the administration of the SolarWinds Network Management Software
  • Experience with Cisco & Juniper Network hardware operating systems (OS ), and licensing portal
  • Experience with management of Local and Wide-Area voice/data communications circuits
  • Experience with Cisco’s collector and Juniper’s Junos inventory management software


Application Deadline

Open Date: 04/01/2025

Close Date: 04/15/2025

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 019 - From $32.75 to $42.59

FLSA Status: Non-Exempt

Placement based on Education and Experience

Benefits

  • 10 paid holidays and up to 2 floating holidays annually.
  • 18 days paid time off per year.
  • Longevity bonus based on years of service.
  • 6 days of paid TERM (sick) time annually.
  • Low-cost medical, dental, vision, additional life insurance.
  • Free basic life, long term disability, and employee assistance for all the family members effective on day one.
  • Participation in the Florida Retirement System.
  • Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
  • Free access to Wellworks gyms and Orange County Recreation Centers.
  • Free onsite wellness coaching, including dietician and nurse.
  • Tuition reimbursement program.
  • Earn service time to forgive student loans.


Disclaimer: Benefits may vary for employees under collective bargaining agreements.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

#INDHP

Address

400 E South Street Orlando, FL 32801

Notes

Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.

Salary : $33 - $43

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