Demo

Print Specialist

Orange County Government
Orlando, FL Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 3/23/2025
Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Copy Center employees with experience excel at providing a positive customer experience by using their consultative skills to anticipate and address customer needs, suggest alternatives, and offer solutions. They are focused team players with comprehensive knowledge of all Copy Center operations, including small format printing, scanning, and packaging. Responsibilities include taking orders, collaborating with the Copy Lead, providing product information, and making recommendations for appropriate products and services. Operators must be adept at operating and maintaining various equipment and eager to learn from the Copy Lead Operator. A commitment to delivering exceptional customer service is essential, alongside tasks like boxing jobs, managing stock materials, assisting with output, and supporting assigned projects. Additionally, they should be proactive in reordering supplies and prioritizing tasks as directed by the department lead.

Job Description

General Functions

This position is responsible for printing, copying, scanning, and bindery services and providing assistance to county management and/or professional staff.

Work is performed with independence under the general supervision of a designated supervisor. Performance is reviewed through observations, reports and results achieved.

Representative Duties/Assignments

Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification.

  • Performs all print production-related tasks that includes, printing, scanning, and binding files sent by clients. Operates printers, copiers, UV printers, and bindery equipment. May be required to operate offset presses and digital plate makers.
  • Provides great customer service via phone, email, or in person. Answers questions relating to printing or bindery, notifies clients of any issues with their files or job request, and offers solutions to client needs.
  • Performs quality control per shop standards, by checking all work produced for accuracy, quantities, and quality before delivering to the client. Performs all services as requested by the client on the work order.
  • Performs maintenance and cleaning on equipment and schedules service when necessary with the vendor.
  • Informs the Production Supervisor or Manager regarding any printing and bindery needs and supplies. May be responsible for ordering supplies with vendors and checking items received match the delivery ticket.
  • Coordinates jobs for delivery with the Production Supervisor, Manager, or directly with a courier service. Packages completed orders neatly for delivery or client pick up.
  • Communicates any equipment issues with the Production Supervisor or Manager that may delay the completion of a job by its requested due date.
  • Performs other related duties as assigned.


Minimum Qualifications

High School graduate and four (4) years of print production or offset printing experience to include two (2) years of customer service experience in the printing or closely related industry; or an equivalent combination of relevant education and experience.

Proficient with MS Office Suite: Outlook, Word, Excel, and PowerPoint.

Experience in high-speed digital copiers, large format plotters, and binding equipment.

Preferences

­­Associate’s degree from an accredited institution.

Proficient in Adobe Suite: Photoshop, InDesign, Acrobat, and Illustrator.

Application Deadline

Open Date: 02/21/2025

Close Date:

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 013 - From $20.88 to $27.14

FLSA Status: Non-Exempt

Placement based on Education and Experience

Benefits

  • 10 paid holidays and up to 2 floating holidays annually.
  • 18 days paid time off per year.
  • Longevity bonus based on years of service.
  • 6 days of paid TERM (sick) time annually.
  • Low-cost medical, dental, vision, additional life insurance.
  • Free basic life, long term disability, and employee assistance for all the family members effective on day one.
  • Participation in the Florida Retirement System.
  • Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
  • Free access to Wellworks gyms and Orange County Recreation Centers.
  • Free onsite wellness coaching, including dietician and nurse.
  • Tuition reimbursement program.
  • Earn service time to forgive student loans.


Disclaimer: Benefits may vary for employees under collective bargaining agreements.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense. #INDHP

Address

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Notes

Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.

Salary : $21 - $27

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